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Review Centre - Real Feedback From Our Customers
Page 3651 of 5720

We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.

You can also read our latest reviews on TrustPilot

Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.

  • 5 / 5

    No hassle, a lot easier and a lot cheaper than the post office + next day delivery

    01/04/13

  • 5 / 5

    parcel monkey did not deliver my item and no form of any communication no refund this is bad i wish i go report this the onbudman

    01/04/13

  • 5 / 5

    Very good service. Pleasant driver

    01/04/13

  • 5 / 5

    Prompt and item delivered in good condition - thanks.

    01/04/13

  • 1 / 5

    The item has still not be delivered! No delivery date had been provided

    01/04/13

    Our Response: I am sorry to read that but your item is under inspection by customs in China at the moment.

  • 5 / 5

    The parcel was delivered the next as addvertised, a fantastic service , many thanks

    01/04/13

  • 4 / 5

    Good service. Parcel collected on arranged day and arrived safely. Shame no contact number for queries, or rough estimated collection time

    01/04/13

  • 5 / 5

    Second time user and the service was very good collected and delivered as proposed thank you again highly recomended

    01/04/13

    Thank you and it's great to see you will be recommending us.

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    no problems, thanks very much

    01/04/13

  • 3 / 5

    Every time I order a collection from you, it happens around 1 pm. Meaning I have to wait all morning. No use if I have to work.

    01/04/13

  • 5 / 5

    Brill Service..Van Driver, Helpful And Friendly..5 star service!!!!

    01/04/13

  • 5 / 5

    Excellent service as usual

    01/04/13

  • 5 / 5

    Excellent collection and speedy delivery. Keep up the good work

    01/04/13

    We will always try our very best.

  • 1 / 5

    Courier failed to collect. the sender waited in all day and is furious.

    01/04/13

    Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.

  • 4 / 5

    tracking info a bit vague--what is "gateway

    01/04/13

    Gateway is the terminology used to mean the local courier in Cuba used for the final section of the delivery.

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    Good service cannot complain at all. Very nice and helpful driver too.

    01/04/13

  • 5 / 5

    Collected early on time, would recommend to others

    01/04/13

    Thank you and it's great to see you will be recommending us.

  • 5 / 5

    their presents

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 4 / 5

    you did good!!!

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 4 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    N/A

    01/04/13

  • 5 / 5

    picked up and delivered on time with no problems ,really pleased thanks

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    One of the best services i ever used. Very trustful aand practical :)

    01/04/13

    Thank you very much :-)

  • 5 / 5

    Perfect as usual.

    01/04/13

  • 5 / 5

    Excellent service. Bang on

    01/04/13

  • 2 / 5

    We asked for the package to be collected on a Monday - it was finally collected on the Wednesday (after several calls to Customer Services!)

    01/04/13

    Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.

  • 4 / 5

    usual good service, prices seem to be going up also you now charge for paypal

    01/04/13

    We have recently had an some annual rises which unfortunately we have to pass on. PayPal is available should you wish to pay for it otherwise there is a free alternative.

  • 5 / 5

    No comment left by this customer.

    01/04/13

  • 5 / 5

    Collected and delivered as promised. Great service.

    01/04/13

  • 4 / 5

    No comment left by this customer.

    01/04/13

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