We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,284 reviews.
Where do I start!!!! Didn't collect parcel on due date! No contact number!! Numerous emails in answered!! Ignore this all you like! POOR!!
09/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
As always a trouble free collection and delivery
09/04/13
Fantastic service.....2 day delivery as stated...would use again!
09/04/13
Really pleased with service. No collection guide time very disappointing as mother to 6mth old home all day until 3.20pm was no fun!!
09/04/13
No comment left by this customer.
09/04/13
First Class, Once Again !!! 5*****
09/04/13
No comment left by this customer.
09/04/13
Excellent sevice, Parcel offers good the best value for money for top end and reliable couriers companies, Like city Link, DHL, parcelforce
09/04/13
Good! Picked up when requested and delivered when requested. Good job lads!
09/04/13
great as always ;)
09/04/13
Our Response: So it should have been 5 stars then!! ;-)
Very good service, thank you
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
Very professional
09/04/13
Excellent service
09/04/13
very good
09/04/13
thursday collection booked. Finally picked up tuesday. No phone calls to suggest driver had attempted collection. Parcel still not delivered
09/04/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No comment left by this customer.
09/04/13
Fabulos service
09/04/13
First time I'd tried your service, absolutely First Class - I will use you again for sure !!
09/04/13
Thank you for making your first booking with us and please come back soon :-)
the pick up was good but don't know if it has arrived or not which is not acceptable.
09/04/13
No comment left by this customer.
09/04/13
Very pleased. No drams unlike parcel2go who always turn up a day late.
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
Excellent service, shipment collected and delivered without hassle and at a reasonable cost - just what was required. Thanks
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
good service, have used before and will again
09/04/13
Very clear online service, parcel pickup up early on agreed date
09/04/13
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
g8 fantastic as normal
09/04/13
Great price and speedy as well - Excellent !!!
09/04/13
No complaints and price very good. Thanks
09/04/13
First time I have used you and once I had sorted the process out the service was fantastic... Will definitely use again
09/04/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
09/04/13
No comment left by this customer.
09/04/13
Very happy with the price and service, goods appear to have arrived in good condition and on time,
09/04/13
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