We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Picked up on time and delivered on time good service
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
Timed pick up slots would be useful
22/04/13
eat more cake
22/04/13
We are all gym junkies so it's protein shakes and bananas for us ;-)
Absolutely attrocious service. I suggest you remove Courier from your list. They have caused me so much trouble
22/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Extremely reliable and super rapid service. Will never hesitate to use again. Will recommend to others
22/04/13
Thank you and it's great to see you will be recommending us too.
No comment left by this customer.
22/04/13
this is the best serivce that i have ever had will use again
22/04/13
Highly recomended. THANKS
22/04/13
No comment left by this customer.
22/04/13
Service as described, fast and reliable, would recommend
22/04/13
No comment left by this customer.
22/04/13
your service is spot on as always thanks
22/04/13
No comment left by this customer.
22/04/13
Parcel collected on the day stated. Good price and easy to use.
22/04/13
No comment left by this customer.
22/04/13
I have used you numerous times in recent months and you do what it says on the tin, thank you
22/04/13
Very pleased indeed. Quick, easy and painless. Will certainly be using again!
22/04/13
everything went very somthlythank you
22/04/13
Very good, organised and speedy delivery
22/04/13
Courier didn't come until outside of the pickup schedule (after 5:40pm) by which time, I was already on my way to their depot to drop it off
22/04/13
Our Response: I am sorry to read that your local driver was running late that day.
excellent as usual. thanks!
22/04/13
No comment left by this customer.
22/04/13
No comment left by this customer.
22/04/13
Advise new customer that a signature will be asked by your courier on collection as this will not be a surprise when driving asks!
22/04/13
very impressed - will use again
22/04/13
No comment left by this customer.
22/04/13
i will not use the dx service its cheaper but not worth the hassle the people never turn up on time and make imaginery excuses
22/04/13
No comment left by this customer.
22/04/13
THANKS
22/04/13
collected and delivered on time and safely, excellent service, thank you.
22/04/13
very accurate and precise with professional hired to perform. at either ends
22/04/13
One issue. No mention that printer required for label until after I'd paid. Then City Link said didn't need one anyway !
22/04/13
The printer symbol is displayed next to the quoted price when dimensions are entered.
try actually picking the item up, and if your not able to notify the person !! very poor experiance and will not use you again !!!!!
22/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
not recived my item as yet
22/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Very good service will be using again
22/04/13
