We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
great as always but would be even better if a text was sent about what time courier was collecting
18/04/13
Very happy with the service
18/04/13
awesome as usual, would defo., recommend to everyone.
18/04/13
Thank you and it's great to see you will be recommending us.
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18/04/13
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18/04/13
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18/04/13
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18/04/13
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18/04/13
Very Good
18/04/13
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18/04/13
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18/04/13
All good. 5 stars this time. Thanks
18/04/13
Top Quality First Class Service - RELIABLE !
18/04/13
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18/04/13
Make sure you keep the price of extra insurance down because that's the reason I used Parcel Monkey
18/04/13
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18/04/13
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18/04/13
Courier collected goods 12/04/13. yet they are yet to deliver the goods. not good.
18/04/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Great vaue for money. Excellent service. Will use again.
18/04/13
Rapid response to e-order, too rapid in fact as I had hardly printed labels! Driver did return! Effective online tracking & prompt delivery
18/04/13
keep doing what your doing! excellent service! :-D
18/04/13
We will always try our very best.
can you please call me i booked 2 deliverys to different address's and you've delivered them to the same address ... my mob 07742615416
18/04/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
same standard as usual... always on the mark with all my requirements . keep the good work up and the prices down!!!!
18/04/13
pleased with service,collected when said,and delivered ok
18/04/13
Excellent service! Highly recommend .
18/04/13
I had to wait at home until the parcel was picked up. It would be useful to can arrange ah hour. Same for the delivery
18/04/13
perfectly happy with the service
18/04/13
Service was very good no problems at all
18/04/13
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18/04/13
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18/04/13
Very good service, did have to wait in all day for collection though...either an AM or PM slot would be good..
18/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
18/04/13
Great as always!
18/04/13
First time using a courier and found it easy and simple to do very happy thank you
18/04/13
Thank you for making your first booking with us and please come back soon :-)
Spot on as always and now cheaper than Royal Mail
18/04/13
collected and delivered on time great thanks
18/04/13
Always had excellent service from Parcel Monkey. Keep up the good work
18/04/13
Thank you very much :-)
Excellent service, always use parcel monkey and they are the very best i have come across many thanks for your very economical fast service
18/04/13
And many thanks to you for booking with us.
Good price, easy to arrange and good pickup, many thanks.
18/04/13
No comment left by this customer.
18/04/13
