We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,962 reviews.
No comment left by this customer.
01/08/13
Good service as ususal
01/08/13
thanks!
01/08/13
Fantastic service, will use again and again
01/08/13
easy booking service
01/08/13
No comment left by this customer.
01/08/13
very easy, all went to plan
01/08/13
VERY GOOD
01/08/13
thank you for services
01/08/13
No comment left by this customer.
01/08/13
The Courier was a day late. We had to refund the customer half of the delivery charge in the end.
01/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Great job!
01/08/13
Collected on time - delivered on time - Great.
01/08/13
No comment left by this customer.
01/08/13
This item arrived smashed to bits, It was wrapped in layers of bubble wrap too. Very upset as it was a charity donation for an auction.
01/08/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
01/08/13
No comment left by this customer.
01/08/13
Nice prompt communication and service. Have recommended you to others.Thanks
01/08/13
Thank you and it's great to see you have been recommending us.
First time I've used this service but will use again - fast and economical thank you.
01/08/13
Thank you for making your first booking with us and please come back soon :-)
Can't fault you
01/08/13
Great thank you
01/08/13
superb as always. Highly Recommended
01/08/13
exellent service , would not hesitate to use again .
01/08/13
Provision of "window of time" for pick-up would be helpful
01/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
01/08/13
Really simple and fast!
01/08/13
No comment left by this customer.
01/08/13
No comment left by this customer.
01/08/13
excellent service
01/08/13
Was picked up on date as said and delivered on time at a good price. Can't ask more
01/08/13
very easy to use excellent overall service
01/08/13
I'm very happy with service . Fast collection and delivery 5* courier, i will recomende to my friends . Thanks
01/08/13
Thank you and it's great to see you will be recommending us.
Would be nice to be notified of a two hour window of when a delivery is going to be made, by text, similar to how taxi cab companies work.
01/08/13
no comment
01/08/13
no comment
01/08/13
everything on time thanks
01/08/13
no comment
01/08/13
no comment
01/08/13
Fast, efficient and no fuss!
31/07/13
no comment
31/07/13
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