We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,962 reviews.
Booked/Collected /Delivered all worked, just what I would expect from a parcel transaction. :)
05/08/13
Still need a same day collection if an order is placed by a certain time, say midday.
05/08/13
We agree but this comes down to the courier companies operating procedures and is not a ParcelMonkey decision.
No comment left by this customer.
05/08/13
Very good
05/08/13
No comment left by this customer.
05/08/13
Took our money but didn`t deliver the parcel. Never use the service.
05/08/13
Our Response: Tracking shows 31st July 2013 @ 13:00 Redelivery signed for.
Nightfright is the worst delivery company and I will never use them again!!! Horibble, frustrating, extremely poor customer services!!!!!!!
05/08/13
Perfect once again! I take my hat off to the monkey!
05/08/13
LOL :-)
No comment left by this customer.
05/08/13
Fantastic Service. Picked up exactly on the time agreed. Would definitely recommend your services.
05/08/13
Thank you and it's great to see you will be recommending us.
o.k. as usual :-)
05/08/13
No comment left by this customer.
05/08/13
Pallet should have left last Thursday,Promised collection today..still not here (now i have irate customer on my back!)
05/08/13
mountain buggy duet
05/08/13
Excellent service, no complaints so far, thanks - Roger Spurr
05/08/13
Cheers Roger :-)
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Excellent service and a very polite and helpful delivery guy, the person receiving the parcel was very pleased and impressed, thank you
05/08/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
Spot on as usual, quick delivery and stress free transaction. Will use again.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Excellent service - so easy to book online.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
fast & very reliable. never thought international delivery was done using DHL! I'm impressed!
05/08/13
late to collect, delivery to neighbours but no card posted.
05/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
No comment left by this customer.
05/08/13
smootha nd easy.
05/08/13
Could do with knowing if am or pm for collection
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
PAINLESS PICK UP, QUICK DELIVERY
05/08/13
The driver turned up as promised I was able to track delivery was fine thanks
05/08/13
That's great to know, Thanks very much :-)
No comment left by this customer.
05/08/13
Great,efficient and professional.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
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