We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
No comment left by this customer.
21/08/13
Easy, professional, and good value, will use again. :)
21/08/13
Brilliant!!
This was an international delivery so required customs paperwork - great prompting service very clear & easy.
21/08/13
No comment left by this customer.
21/08/13
courier arrived nice and early , no hanging about waiting
21/08/13
Fantastic news, Thank you very much :-)
What?? I said it was apalling. NOT collected, NOT delivered!!! And it's not twitter. 140 characters cannot describe your terrible, awful...
21/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection. Please contact our dedicated online support team via your account who will gladly look into this issue further for you but once again sorry.
Would be nice to receive an email leting us know parcel has just arrived, also would be nice to be issued with a recipt on collection.
21/08/13
Speedy delivery of large heavy (20 kgs) package to Germany. Well done. With thanks.
21/08/13
Thank you very much.
PACKAGE PICKED UP AND DELIVERED IN A SATISFACTORY MANNER THANK YOU
21/08/13
was good!
21/08/13
No comment left by this customer.
21/08/13
website is clear and easy to use, thanks!
21/08/13
good job done
21/08/13
No comment left by this customer.
21/08/13
this is an exellent service and would use again. much better than other delivery companys.
21/08/13
Thank you very much :-)
wow! excellent service, quick efficient and a company that cares about customer satisfaction! I will be using you again. Many thanks.
21/08/13
No comment left by this customer.
21/08/13
no comment
21/08/13
quick efficient service
21/08/13
The service is great I cannot fault it
21/08/13
Fantastic news, Thank you very much :-)
Easy to use site and good value. Not let me down yet.
21/08/13
no comment
20/08/13
A+++
20/08/13
Customer delighted with your quick service to USA. Many thanks.
20/08/13
Excellent service, came on time, polite tidy driver
20/08/13
no comment
20/08/13
A++++++++++++++
20/08/13
No comment left by this customer.
20/08/13
Didn't turn up on the correct day, spent a whole day waiting in, arrived next morning to collect, no apologie, v disappointed, no refund!!
20/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Fantastic service. Very efficient and will the service more often.
20/08/13
No comment left by this customer.
20/08/13
No comment left by this customer.
20/08/13
Parcel took much longer than advertised.
20/08/13
Our Response: Sorry for the International delay in transit with your order.
No comment left by this customer.
20/08/13
On time
20/08/13
No comment left by this customer.
20/08/13
No comment left by this customer.
20/08/13
Your on line tracking told me the parcel was awaiting collection but when I looked into the parcel had been collected.
20/08/13
Our Response: The International tracking details begin once the item has reached our International hub.
did what you said you would great
20/08/13
No comment left by this customer.
20/08/13
