We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,957 reviews.
Tracking information was not available but parcel delivered promptly
31/07/13
Tracking is available and shows 26/07/13 08:46 These goods have been successfully delivered.
Still havent received the goods which i beleive are damaged and awaiting reply to complaint
31/07/13
price and service is good only not very good because of lack of international tracking number to pass on to recipient
31/07/13
no comment
31/07/13
Very good
31/07/13
no comment
31/07/13
VERY PLEASED WITH SERVICE QUICK WILL USE AGAIN REGARDS ALAN
31/07/13
Cheers Alan :-)
Very pleases
31/07/13
no comment
31/07/13
+++ The new DX service is exceptionally efficient and reliable it comes highly recommended +++
31/07/13
Excellent yet again, no problems to rectify, keep up the good work!
31/07/13
We will always try our very best.
It would help if you could narrow down the collection time (e.g. am or pm). Thanks.
31/07/13
no comment
31/07/13
Brilliant service ! Collected in Essex one day and delivered to Wales the following day doesn't get any better than that !
31/07/13
Fantastic news, Thank you very much.
Good value next day UK service, thanks
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
good.service...
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
Great service. Very easy to place orders, also extremely fast delivery.
31/07/13
will use again
31/07/13
No comment left by this customer.
31/07/13
have booked for two days no collection
31/07/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
I really cannot fault it used it for first time and will definitely be back
31/07/13
Thank you for making your first booking with us and please come back soon :-)
Excellent service and for the best price on the internet for a 28Kg parcel. A*
31/07/13
The supervisor could have checked Royal mail.com as fast as me for the Jaguar main dealer address which was correct anyway
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
still not collected
31/07/13
Our Response: Not only has it been collected it has also been delivered and Signed for by 'TAYLOR' at 15:05 on Friday 26th July.
No comment left by this customer.
31/07/13
i am impressed .keep it up
31/07/13
We will always try our very best.
I booked a collection for the 19th July and had unending issues with the courier, I finally received the item on Monday 29th July.
31/07/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
31/07/13
It arrived in China from the UK in good time. Thank you.
31/07/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
all went as planned . thankyou
31/07/13
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