We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,634 reviews.
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Your service was good, but now my daughter is being asked in Kenya to pay £80 to pick it up! How is this right?
05/08/13
That charge relates to customs import duty and is not something we can control.
No problems great thanks
05/08/13
No comment left by this customer.
05/08/13
Excellent service!
05/08/13
AS ALWAYS GREAT SERVICE
05/08/13
Neightfreight still haven't collected my parcel!!
05/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
05/08/13
The amplifier got damaged so I had to refund the eBay buyer.
05/08/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Excellent smooth transition. Dropped parcel off to nice helpful staff and was delivered on time very pleased thank you
05/08/13
Fantastic news, Thank you very much :-)
Will continue to use you thanks again
05/08/13
Amazingly fast, great service and not very expensive! Thank you all!
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
please with the smooth transaction.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Great price, great service :)
05/08/13
The service that I received was exactly what I expected. I particularly like the tracking system. Thank you.
05/08/13
And a big thank you to you too ;-)
Great service. Will continue to use.
05/08/13
No comment left by this customer.
05/08/13
top services...
05/08/13
No comment left by this customer.
05/08/13
Just brilliant service!!!!!!!!!!!!!!!
05/08/13
No comment left by this customer.
05/08/13
Extremely fast delivery. Thanks.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Extreemly pleased with the overall service - Perfect
05/08/13
brilliant will use again. thanks again guys
05/08/13
And a big thank you to you too ;-)
Booked/Collected /Delivered all worked, just what I would expect from a parcel transaction. :)
05/08/13
Still need a same day collection if an order is placed by a certain time, say midday.
05/08/13
We agree but this comes down to the courier companies operating procedures and is not a ParcelMonkey decision.
No comment left by this customer.
05/08/13
Very good
05/08/13
No comment left by this customer.
05/08/13
Took our money but didn`t deliver the parcel. Never use the service.
05/08/13
Our Response: Tracking shows 31st July 2013 @ 13:00 Redelivery signed for.
Nightfright is the worst delivery company and I will never use them again!!! Horibble, frustrating, extremely poor customer services!!!!!!!
05/08/13
Perfect once again! I take my hat off to the monkey!
05/08/13
LOL :-)
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
