We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,634 reviews.
Process was quick and easy! Thanks!
09/08/13
First class. No problems.
09/08/13
Picked up at 12:15 and delivered around the same time the following day. Very good service!
09/08/13
Excellent service with very reliable prices and on time delivery.
09/08/13
Can't fault this service. Excellent value for money I will use again
09/08/13
Fine...Good value
09/08/13
10 OUT OF 10
09/08/13
no comment
09/08/13
No comment left by this customer.
09/08/13
No comment left by this customer.
09/08/13
3 missed collections this week, I think it's time for parcle force. Bye
09/08/13
Our Response: 05/08/13 15:42 The premises were closed when the driver attempted to collect these goods.
No comment left by this customer.
09/08/13
No comment left by this customer.
09/08/13
easy to use and efficient service.
09/08/13
No comment left by this customer.
09/08/13
No comment left by this customer.
09/08/13
No comment left by this customer.
09/08/13
One of the bottom corners of the package was significantly ripped and items could have fallen out; otherwise excellent service
09/08/13
Simple accessible website, good feedback once order placed, and inexpensive.
09/08/13
greta job, thanks!
09/08/13
the item was collected on 6th, but still not delivered. Today is 9th.
09/08/13
Our Response: Tracking for this item shows 7th August 2013 @ 12:43 Item delivered and signed for
Excellent service as always. Many thanks.
09/08/13
My parcel is missing had to refund my customer
09/08/13
Our Response: I am sorry to read that your item went missing in transit. Please contact our dedicated online support team via your account who will contact the courier concerned and help you start a claim if necessary.
No comment left by this customer.
09/08/13
No comment left by this customer.
09/08/13
very good
09/08/13
Thought that the driver would come at 12 but came hours later but still good service.
09/08/13
Fantastic service, will definitely use again!
09/08/13
Brilliant!!
The parcels were picked up on Friday 02/08/13 and have still not been delivered. The courier company are unable to locate them yet.
09/08/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No comment left by this customer.
09/08/13
no comment
09/08/13
Employee was friendly, polite and helpful.
09/08/13
Courier arrived a day late for collection, price was great and good service so no real complaints! Will use again.
09/08/13
Fantastic news, Thank you very much.
no comment
09/08/13
The courier did not collect on the specified day - came the day after. Disappointing.
09/08/13
On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
no complaints whatsoever EXCELLENT!
09/08/13
Excellent to be able to check a variety of companies and rates on one site. Will recommend.
09/08/13
Thank you and it's great to see you will be recommending us.
Excellent service, picked up on time, delivered within a week from Ireland to Greece. Will use again.
09/08/13
It's great to see you are so pleased with our own International service :-)
no comment
09/08/13
Easy to use, great service.
09/08/13
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