We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,957 reviews.
It would be great if you could offer a large letter/small parcel service as well, as you offer a hassel free excellent value for money
30/07/13
Excellent service, as always
30/07/13
No comment left by this customer.
30/07/13
No comment left by this customer.
30/07/13
Great, very efficient. Thank you
30/07/13
Had trouble with 'Track Your Shipment'. Other than that, service was excellent.
30/07/13
Great all round.
30/07/13
I was very impressed with the price and easiness of placing the order online and it was collected and delivered safely.
30/07/13
No comment left by this customer.
30/07/13
I specified a before 9am delivery but it was not recieved until 9.45am
30/07/13
Excellent Service as always
30/07/13
Service was just right. What more can I say.
30/07/13
Was very happy with price, service and tracking. Will use again.Thank you.
30/07/13
parcel was destroyed en route on an international shipment. Where is the claims procedure on your website?
30/07/13
Great service, early am pick up and on time delivery...ideal, thanks.
30/07/13
This was supposed to be a next day service. Courier said a card was left. My customer was in all day, received no card, no delivery.
30/07/13
No comment left by this customer.
30/07/13
Very smooth and quick service, but I had to send a laptop at my own risk, as you do not offer an insured service for laptops.
30/07/13
The checkout process was nice and easy, driver came next morning with labels and receipts with tracking number. Best price, by far, online
30/07/13
ordered nxt day delivery wed, collected thurs, tried to deliver tues, took 3 working days
30/07/13
fantastic service, all my customers are very happy,maybe same day collection would be also good
30/07/13
No comment left by this customer.
30/07/13
arrived on time to collect and delivered the next day, excellent thanks
30/07/13
No comment left by this customer.
30/07/13
No comment left by this customer.
30/07/13
Really simple and cost effective service, I'm a very satisfied customer.
30/07/13
Website easy to navigate/picked up promptly/delivered promptly
30/07/13
made using a courier simple
30/07/13
Easy to use service and reliable
30/07/13
Good price, collected on time and delivered quickly & safely.
30/07/13
No comment left by this customer.
30/07/13
No comment left by this customer.
30/07/13
Very happy with safe delivery of a fragile item
30/07/13
very professional service ! Easy website to follow !
30/07/13
No comment left by this customer.
30/07/13
No comment left by this customer.
30/07/13
very fast thanks
30/07/13
My Parcel has still not been collected. Booked in for collection on the 12th July and still waiting.
30/07/13
Our Response: The tracking details show they were unable to collect from you that day and you need to make contact in order to arrange a new collection date.
No comment left by this customer.
30/07/13
Everything was good, picked up on time no hassle
30/07/13
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