We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
Brilliant!
15/08/13
Australia in 5 days, fragile china goods, best price, 100% service
15/08/13
Smooth transaction - no problems to date
15/08/13
Courier failed to collect on scheduled day - last Fri. Said wrong van driver given task. I had to take it to them Sat. So missed Mon deliv
15/08/13
no comment
15/08/13
Everything went like clockwork, thank you.
15/08/13
vwry good service
15/08/13
no comment
15/08/13
no comment
15/08/13
no comment
15/08/13
They were far cheaper than other quotes and when I had a problem with original collection they dealt with it very quickly.
15/08/13
Excellent service as usual, great price too!
15/08/13
no comment
15/08/13
Excellent service as always
15/08/13
am very pleased with your service,thanks
15/08/13
No comment left by this customer.
15/08/13
Send the tracking status by text
15/08/13
No comment left by this customer.
15/08/13
My Suitcase got damaged..it is because of machine which is used for luggage lifting and shifting.
15/08/13
Good service..
15/08/13
No comment left by this customer.
15/08/13
Very quick collection and delivery dates as asked i for brilliant service A timed collection would have been handy but still awesome service
15/08/13
thanks - you guys are sweet! :)
15/08/13
Thank you very much :-)
No comment left by this customer.
15/08/13
great service thank you
15/08/13
still have not received, 5 day delivery!!!! 14th August 2013 @ 20:45 Company address problem: Company closed, delivery address open 24hr
15/08/13
No comment left by this customer.
15/08/13
No comment left by this customer.
15/08/13
I have paid for the service of a "next day" for Monday 12th August 2013 and 4 days later still not collected !!!!!
15/08/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
No problems. Collected on time. Brilliant value.
15/08/13
Thank you very much.
No comment left by this customer.
15/08/13
No comment left by this customer.
15/08/13
The worst service I have ever come across. false time frame given on website. Very dubious company. No explanations for delays
15/08/13
Excellent
15/08/13
Your service is excellent fast collection of parcels
15/08/13
Thank you very much :-)
asking for recipients mobile is not always possible
15/08/13
We understand that but it can help with deliveries and is needed for our new Nightfreight notification text service.
No comment left by this customer.
15/08/13
a time for pick up. excellent service. good prices.
15/08/13
picked up on time great service
15/08/13
No comment left by this customer.
15/08/13
