We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,633 reviews.
Fantastic Service. Picked up exactly on the time agreed. Would definitely recommend your services.
05/08/13
Thank you and it's great to see you will be recommending us.
o.k. as usual :-)
05/08/13
No comment left by this customer.
05/08/13
Pallet should have left last Thursday,Promised collection today..still not here (now i have irate customer on my back!)
05/08/13
mountain buggy duet
05/08/13
Excellent service, no complaints so far, thanks - Roger Spurr
05/08/13
Cheers Roger :-)
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Excellent service and a very polite and helpful delivery guy, the person receiving the parcel was very pleased and impressed, thank you
05/08/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
Spot on as usual, quick delivery and stress free transaction. Will use again.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Excellent service - so easy to book online.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
fast & very reliable. never thought international delivery was done using DHL! I'm impressed!
05/08/13
late to collect, delivery to neighbours but no card posted.
05/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
No comment left by this customer.
05/08/13
smootha nd easy.
05/08/13
Could do with knowing if am or pm for collection
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
PAINLESS PICK UP, QUICK DELIVERY
05/08/13
The driver turned up as promised I was able to track delivery was fine thanks
05/08/13
That's great to know, Thanks very much :-)
No comment left by this customer.
05/08/13
Great,efficient and professional.
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
waited in all day for Courier to arrive, but didn't arrive until the following morning. couldn't offer a reason...not good enough
05/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
05/08/13
Very good serice
05/08/13
need to be integrated with ebay. also increase choice of carriers.
05/08/13
We have just launched some new options with ParcelForce and have improvements to come with another domestic carrier we currently work with along with a new drop off / collection service that should be ready for the early stages of peak.
No comment left by this customer.
05/08/13
Happy with pickup, ease of arranging parcel delivery - working well
05/08/13
No comment left by this customer.
05/08/13
Our parcel arrived a day after the quoted date. The on-line track dates were out of sync.& under "delivered" it said NV with no explanation.
05/08/13
Overall great and woould use again. Only issue was getting the Tracker details - and I never got second response from your Customer Service
05/08/13
Tracking is available via the green globe next to the order when viewed from your account.
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