We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
excellent service
01/08/13
Was picked up on date as said and delivered on time at a good price. Can't ask more
01/08/13
very easy to use excellent overall service
01/08/13
I'm very happy with service . Fast collection and delivery 5* courier, i will recomende to my friends . Thanks
01/08/13
Thank you and it's great to see you will be recommending us.
Would be nice to be notified of a two hour window of when a delivery is going to be made, by text, similar to how taxi cab companies work.
01/08/13
no comment
01/08/13
no comment
01/08/13
everything on time thanks
01/08/13
no comment
01/08/13
no comment
01/08/13
Fast, efficient and no fuss!
31/07/13
no comment
31/07/13
The parcel still has not been delivered.
31/07/13
Our Response: The tracking details available to you via your account shows 29-07-2013 14:19 Delivery Agent - DENMARK Address problem - require sender's instruction. Please contact our online support team via your account who will look into this for you.
Not happy at all - will need to look elsewhere if problems persist.
31/07/13
Our Response: I am sorry to read that and if you raise your issue with our support team they will look into matters for you.
Good service, and communication will use again!
31/07/13
Thank you very much :-)
Superb service, made sending a bulking package painless. Thanks!
31/07/13
easy and fast delivery
31/07/13
Tracking information was not available but parcel delivered promptly
31/07/13
Tracking is available and shows 26/07/13 08:46 These goods have been successfully delivered.
Still havent received the goods which i beleive are damaged and awaiting reply to complaint
31/07/13
price and service is good only not very good because of lack of international tracking number to pass on to recipient
31/07/13
no comment
31/07/13
Very good
31/07/13
no comment
31/07/13
VERY PLEASED WITH SERVICE QUICK WILL USE AGAIN REGARDS ALAN
31/07/13
Cheers Alan :-)
Very pleases
31/07/13
no comment
31/07/13
+++ The new DX service is exceptionally efficient and reliable it comes highly recommended +++
31/07/13
Excellent yet again, no problems to rectify, keep up the good work!
31/07/13
We will always try our very best.
It would help if you could narrow down the collection time (e.g. am or pm). Thanks.
31/07/13
no comment
31/07/13
Brilliant service ! Collected in Essex one day and delivered to Wales the following day doesn't get any better than that !
31/07/13
Fantastic news, Thank you very much.
Good value next day UK service, thanks
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
good.service...
31/07/13
No comment left by this customer.
31/07/13
No comment left by this customer.
31/07/13
Great service. Very easy to place orders, also extremely fast delivery.
31/07/13
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