We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
Great service!
19/08/13
No comment left by this customer.
19/08/13
got the wrong post code to start with from pick up. but with right code no problem would use you again.
19/08/13
parcel contents were damaged, now struggling to claim money back
19/08/13
No comment left by this customer.
19/08/13
great
19/08/13
Simple and trouble free. It's worth paying a bit more to avoid the cowboys.
19/08/13
excellent service.
19/08/13
Troublefree thankyou
19/08/13
the parcel got picked up a day late, but that was to do with citylink, but parcel monkey were spot on. thanks
19/08/13
The only thing was that I gave the dimentions for a box and the driver sent a bag to put the box in. It was far too small to fit the box in
19/08/13
If the clock you sent was the size you declared at the time of booking then it would easily fit in the bag provided with the service you selected.
No comment left by this customer.
19/08/13
No comment left by this customer.
19/08/13
All good these 3 times I have used you, so I will continue with you guys, thanks :)
19/08/13
No comment left by this customer.
19/08/13
excellent speedy pick up and delivery, much cheaper than other couriers as well, highly recommended
19/08/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
19/08/13
As always great service makes my business look good !!!
19/08/13
No comment left by this customer.
19/08/13
Good, service with lots of options.
19/08/13
I found the whole service very good from stat to finish and will certainly use again.
19/08/13
We thought you were very quick and most polite will use again thanks
19/08/13
I was only informed 5 hours after Courier had tried to collect that they were not able to. The Courier guy was pretty useless!
19/08/13
Easy to order a courier, great service, thank you.
19/08/13
No comment left by this customer.
19/08/13
No comment left by this customer.
19/08/13
Very Good Service
19/08/13
Clearer packaging options and instructions would be useful before confirming order.
19/08/13
used you for an ebay collection some of the info I did not haveoso duplicated my own is reall necessary to have collection points email
19/08/13
No comment left by this customer.
19/08/13
Couldnt be happier, excellent company
19/08/13
Thank you very much :-)
well done!
19/08/13
the collection was a bit late in the day, which is my only gripe
19/08/13
Our Response: 18:01 is a bit late and for that we apologise on behalf of the courier concerned.
Quick and efficient
19/08/13
easy online guidelines, trustworthy and right on time, very satisfied and thank you parcel monkey
19/08/13
And a big thank you to you too ;-)
No comment left by this customer.
19/08/13
The tracking info provided by DX is not as informative as that provided by City Link.
19/08/13
Excellent door to door service as usual
19/08/13
No comment left by this customer.
19/08/13
No comment left by this customer.
19/08/13
