We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,957 reviews.
friendly service and fast speedy collection and delivery
31/07/13
no comment
31/07/13
no comment
30/07/13
no comment
30/07/13
I was very satisfied with the entire service, & I feel the price was satisfactory to....well done parcel monkey, I WILL use you again !!
30/07/13
Thank you very much :-)
every time I have sent any parcels it has always been quick and efficient. very happy every time. Thanks parcel monkey
30/07/13
no comment
30/07/13
no comment
30/07/13
no comment
30/07/13
Excellent !!!
30/07/13
Excellent service at a good price. Wish we knew about you before now!
30/07/13
no comment
30/07/13
Good service only one time let down and customer service sorted out no problem :)
30/07/13
no comment
30/07/13
No comment left by this customer.
30/07/13
No comment left by this customer.
30/07/13
EXCELLENT PICK UP EXCELLENT DELIVERY
30/07/13
No comment left by this customer.
30/07/13
I am always delighted how efficient parcel monkey are. Delighted with the speed of service and value for money.
30/07/13
great service, thank you
30/07/13
Excellent service as usual, a company you can depend on to get your parcel delivered on time and at a decent price
30/07/13
a great service from a great team @ thank you
30/07/13
No comment left by this customer.
30/07/13
My parcel still has not been collected and I am unable to book a new collection as the numer isw not accepted
30/07/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Pleased good service
30/07/13
Excellent as usual!! Thanks.
30/07/13
As always, great service, no problems at all, very happy, easy to book parcels in and email reminder next day is a lovely touch.
30/07/13
Thank you very much :-)
Parcel picked up and delivered but when I had a query your online answer service took 6 hours to get back to me parcel already picked up.
30/07/13
well done you got it right this time much better than the last time I used your service thank you
30/07/13
No comment left by this customer.
30/07/13
No comment left by this customer.
30/07/13
Always an excellent service and well done to City Link too :o)
30/07/13
No comment left by this customer.
30/07/13
Only improvement would be a pick up time slot.
30/07/13
Good service, but I had to contact City Link as I was worried that they would miss collection... again.
30/07/13
No comment left by this customer.
30/07/13
Excellent - but insurance is very expensive
30/07/13
well done
30/07/13
Perfectly happy with the service, Thank you
30/07/13
did exactly as said
30/07/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
