We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,962 reviews.
I ordered next day delivery service as this parcel needed ASAP. It was collected on Thurs morning and it is now Monday and Im still waiting.
05/08/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
It was not collected on the date requested despite my staying in all day for its collection.
05/08/13
would definitely use you again, package collected as arranged, and delivery was prompt, according to feed back left.
05/08/13
Fantastic news, Thank you very much :-)
Excellent as always, many thanks
05/08/13
No comment left by this customer.
05/08/13
No comment left by this customer.
05/08/13
Excellent service, easy to use, good value, thank you.
05/08/13
The parcel has still not been collected, one week after the date I paid for!
05/08/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Great value, excellent service and easy to use website - I would definitely recommend Parcel Monkey
05/08/13
Thank you and it's great to see you will be recommending us.
It's always pleasure to deal with you. Thanks for the great service!
05/08/13
And a big thank you for booking with us :-)
no comment
04/08/13
first class as usual
04/08/13
the courier arrived at crack of dawn and we missed him, but he came back later. The package reached China in four days.
04/08/13
Fantastic news, Thank you very much.
No problems, good service
04/08/13
no comment
04/08/13
Very good thanks, will continue to use, have now used a few times.
04/08/13
if i could take my parcel to parcel force instead of waiting in for them to collect it
04/08/13
We have just launched a domestic depot drop off service with this carrier and will be looking to add our International service with them too :-)
Fantastic service. Thank you
04/08/13
no comment
04/08/13
no comment
04/08/13
booked, collected and delivered in the service I asked for in good condition, very good service.
04/08/13
no comment
04/08/13
no comment
04/08/13
Great service would recommend to friends I would use again
04/08/13
Thank you and it's great to see you will be recommending us.
Prompt and efficient service
04/08/13
no comment
04/08/13
jhjh
04/08/13
Very impressed, great service, easy to use
04/08/13
no comment
04/08/13
no comment
04/08/13
Although your service was excellent the courier on the other hand spoiled it where i had to deliver the parcel to them.
04/08/13
My parcel have not arrived in Brazil yet, and you said that should be there in 5 to 7 work days. I would like know where is my parcel.
04/08/13
Our Response: If you click on the tracking link you will see it has been returned to the UK. We have also notified you about this.
Very good and quick
04/08/13
Easy to use and excellent service, will definitely use parcel monkey again
04/08/13
no comment
04/08/13
No comment left by this customer.
04/08/13
My parcel got collecting on time and was taken with care
04/08/13
Used you before. Excellent quote, collected next day, delivered the following day. Brilliant value for money!
04/08/13
Fantastic news, Thank you very much :-)
Great!!
04/08/13
No problems at all, a very efficient service all round
04/08/13
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