We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,294 reviews.
No comment left by this customer.
07/08/13
the parcel was broken, pls call me re refund and cover. ive tried Courier. 07747 102995
07/08/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Excellent service & price. Would be better if we had a guide time for collection.
07/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
I was very impressed... it allowed us to get stuff we really wanted without having to pressure the sender on ebay as they where collect only
07/08/13
Ok
07/08/13
No comment left by this customer.
07/08/13
Simply Excellent, Night Freight couriers at both ends were superb.
07/08/13
Fantastic news!!
Great service. Easy quick and so much cheaper than going direct
07/08/13
No comment left by this customer.
07/08/13
No comment left by this customer.
07/08/13
Fantastic service and excellent value for money. First class service would definately be using you and and recommending to other thanks
07/08/13
Thank you and it's great to see you will be recommending us.
All good, nice and efficient...
07/08/13
Really good
07/08/13
No comment left by this customer.
07/08/13
parcel arrived on time but contents broken, despite excellent packing. Item was transported upside down, despite clear labelling of topside
07/08/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
07/08/13
Ease of use
07/08/13
Good website. Found me a good deal and service was reliable. Thank you.
07/08/13
And a big thank you to you too ;-)
Fast,efficient service,thankyou
07/08/13
VERY QUICK AND EFFICIENT
07/08/13
No comment left by this customer.
07/08/13
The online service is very user friendly and the collection driver was courteous and helpful.
07/08/13
Very Good
07/08/13
good service no problems excellent delivery driver really helpful
07/08/13
No comment left by this customer.
07/08/13
prompt service no problems as allways thanks simon
07/08/13
Our Response: So it should have been 5 stars then!! ;-)
Very satisfied will use again.
07/08/13
No comment left by this customer.
07/08/13
great
07/08/13
No comment left by this customer.
07/08/13
I was reluctant to use you - the name just did not fill me ith confidnece BUT the service was excellent and value too !
07/08/13
Thank you for making your first booking with us and please come back soon :-)
very good service. Would use again.
07/08/13
Wow, now sending parcels is easy, user friendly, competitive prices - there must be a catch!
07/08/13
No catch just a great website with competitive prices and reliable couriers most of the time :-)
the parcel has not been collected yet very poor service
07/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Collection 25 boxes delivered 24 on 2/08 still 1 box missing
07/08/13
Speedy delivery, helpful staff. Easy to use and a great price.
07/08/13
Fantastic Service!
07/08/13
Easy and quick service. Only criticism is that a same day service isn't available
07/08/13
No comment left by this customer.
07/08/13
No comment left by this customer.
07/08/13
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