We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
This time everything was perfect - early pick up and next day delivery. Good job!
02/10/13
Very easy to use and parcel arrived within allotted time.
02/10/13
Excellent! - as usual
02/10/13
Very happy with service received and reasonably priced would definately use this service again
02/10/13
Fantastic news, Thank you very much :-)
Good service
02/10/13
Would definitely recommend, great service both pickup and delivery.
02/10/13
Thank you and it's great to see you will be recommending us.
My parcel was meant to be delivered in 24 hours, it was not!! Very very poor.
02/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Love the service, would love to use it again. Your site has been crashed since the weekend!
01/10/13
spot on
01/10/13
the guy who collected my parcels was in a rush, and left without answering my question
01/10/13
I am sorry about that and we will have a word with the courier company that he works for.
I would recor
01/10/13
no comment
01/10/13
Sent a couple of parcels recently, had to call re Euro destination, customer support v good and helpful.
01/10/13
Excellent and timely service
01/10/13
collection was missed and ive had no correspondence to rearrange or rebook. good old royal mail had to be used
01/10/13
Our Response: Please see the tracking information: 26th September 2013 @ 11:10 DX were unable to collect. Please contact us for more information.
Great service, no fuss, simple! Brilliant
01/10/13
Thank you very much :-)
first class service once again, thank you..................
01/10/13
no comment
01/10/13
no comment
01/10/13
Excellent service - collected from Leeds on Thursday, delivered to Northern Ireland on Friday, less than 24 hours later
01/10/13
Making it easier to amend parcel weight and size as you go. Initially I put in a margin of error. Removing this saved money but took time.
01/10/13
Fantastic news, Thank you very much :-)
no comment
01/10/13
Couldn't be better.
01/10/13
Quick Delivery to the other side of the World, What else can you ask for!
01/10/13
It's great to see you are so pleased with our own International service :-)
Excellent service
01/10/13
good service , many thanks
01/10/13
no comment
01/10/13
did everything you said you would do, kept me well informed
01/10/13
Friendly courier. Turned up as promised. Fab tracking and website. Goods delivered safely
01/10/13
Again a faultless and hasle free service. thank you
01/10/13
Good time keeping, few scratches on item.
01/10/13
no comment
01/10/13
no comment
01/10/13
Brilliant service
01/10/13
no comment
01/10/13
Excellent value as always
01/10/13
will use again
01/10/13
Extremely good service. Thanks
01/10/13
No comment left by this customer.
01/10/13
Cheap, easy and reliable! Just wish you accepted PayPal!!!!
01/10/13
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