We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
Brilliant as always. Thank you for your reliable and efficient service.
11/10/13
And a big thank you to you too ;-)
no comment
11/10/13
excellent service
11/10/13
Collection didn't happen on the day stated
11/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Great service. Thanks.
11/10/13
fast and safe
11/10/13
Collected and delivered on time, thanks
11/10/13
no comment
10/10/13
no comment
10/10/13
no comment
10/10/13
Always an excellent service
10/10/13
Excellent services at the right price. Perhaps the cost can be broken into different price levels (for overseas). Thanks.
10/10/13
Thank you. Most of our International services are priced per KG as we are charged this way. As such we can't band them as this will make us more expensive at the lower weight of the band.
no comment
10/10/13
Great service will use again
10/10/13
no comment
10/10/13
The printer that you delivered for me arrived completely shattered to te buyer. Very dissapointwd and would never consider using you again.
10/10/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
no comment
10/10/13
No one told me the parcel hadnrt bin picked up untill I foned so I'm out of pocket
10/10/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No need to change things I was completely satisfied with your sevice and my parcels were delivered exactly when you said they would be.
10/10/13
Fantastic news, Thank you very much :-)
would be nice to be able to arrange an approximate collection time as well as delivery time.
10/10/13
good service as usual thanks
10/10/13
no comment
10/10/13
My parcel was suppose to be delivered on Wed, one parcel arrived, still waiting for two, waisted the whole day today waiting for del :0(
10/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Overall a very positive experience
10/10/13
Service was first class, email communication was awesome, a great service all round!!
10/10/13
Fantastic news, Thank you very much :-)
Excellent service as always, easy to use and convenient as all I have to do is wait for the courier to collect my parcels
10/10/13
Hassle free, just what is needed!
10/10/13
no comment
10/10/13
Very pleased with Parcel Monkey, very fast too.
10/10/13
no comment
10/10/13
no comment
10/10/13
The parcel took a little longer than the 3-4 days advertised. (6 days) But will use again. Thank you. Now make a PM phone app!
10/10/13
Don't worry it's coming!! :-)
No comment left by this customer.
10/10/13
Perfect at all time. Thank you
10/10/13
Hi I did not receive shipping labels or tracking number. Parcils have been picked up but I don't know when or if they get deliverd
10/10/13
Our Response: Strange but I can confirm safe delivery as shown: 08/10/13 09:57 These goods have been successfully delivered.
No comment left by this customer.
10/10/13
No comment left by this customer.
10/10/13
No comment left by this customer.
10/10/13
No comment left by this customer.
10/10/13
whatever you doing its working , dont change
10/10/13
