We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,020 reviews.
No comment left by this customer.
25/09/13
Good service
25/09/13
Fantastic value. Will use yourselves again. Thank you very much for making life a little less difficult....
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
fantastic service definetly use parcel monkey again
25/09/13
Quick cheap and reliable
25/09/13
The tel no. to track my 24 hr Nightfreight delivery wasn't helpful , often not answered. Website wasn't clear about weekend service.
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
very good but staff on phone dont know when its coming
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
Excellent service. Cannot be faulted AAAAA+++++
25/09/13
very good and prompt service
25/09/13
Excellent service!
25/09/13
First time I've used the service, everything went like clockwork. Thank you.
25/09/13
No comment left by this customer.
25/09/13
Nice and easy although it would be better to get the labels in the conformation email rather than it coming seprately
25/09/13
From London to rural Oz in less than three working days! Parcel pretty mangled, but it was a heavy tow bar so didn't really matter.
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
The only thing I had trouble with was that it wasn't clear enough that the pricing didn't include P&P, therefore I undercharged customer
25/09/13
Picked up at a good time and prompt delivery the following day. Easy to use website and good prices 5*
25/09/13
Courier failed to show up and deliver on time yet again, 3rd time lucky no chance. Won't be using again sorry
25/09/13
would be much better to have a time slot for pickup and a text message to notify say 30 mins ahead when pickup is comin. had to wait in
25/09/13
very happy with service
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
Will NOT be using NightFrieght(DX) again, 3days to deliver (24hrs)forever waiting to get through to DX then get put on hold, never again
25/09/13
Excellent service cant fault will use again
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
failed to collect our parcels twice. First because of an IT error,and second time unconfirmed.Not a good tracking system and no phone number
25/09/13
No comment left by this customer.
25/09/13
they arrived on time would use them again.
25/09/13
excellent service and very easy to use
25/09/13
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