We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,458 reviews.
Just to say that when we have a parcel to send, we use you :)
09/10/13
No comment left by this customer.
09/10/13
Parcel sent via 2-3 day delivery service on the 0ctober 2nd delivered late on October 8th.
09/10/13
Very good service and communication, thank you
09/10/13
Parcel arrived very quick from uk to usa. I was confused, because online track (parcelforce) said acceptance refused after they picked up
09/10/13
You came, you collected, you delivered - what more is there to say?
09/10/13
All positive. You did exactly what it says on the tin!
09/10/13
All prices in one place and easy to compare - recommended
09/10/13
In this case, no room for improvement - an excellent service thank you, with being fully informed via the online tracking service.
09/10/13
Fantastic news, Thank you very much :-)
Due to late pick up, we were charged a surcharge.......not happy
09/10/13
Our Response: I am sorry but you are incorrect.
No problems, prompt pick up, delivered on time, excellent service.
09/10/13
good
09/10/13
No comment left by this customer.
09/10/13
PERFECT SERVICE THANK YOU SO MUCH
09/10/13
And a big thank you for booking with us :-)
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
It was good. Almost arrive before me! I would like to find similar service from Spain to UK Thanks
09/10/13
it was excellent
09/10/13
Really great service, I'd use them again.
09/10/13
Prompt helpful and efficient
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
Nothing to improve. Fab service. Thanks
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
excellant service
09/10/13
Couldn't be made any easier to send a parcel, thank you Parcel Monkey!
09/10/13
Thank you very much :-)
driver wouldn't sign your form as a receipt
09/10/13
Our Response: On behalf of the individual courier driver concerned please accept our apologies for this.
no comment
09/10/13
simple procedure with a satisfactory conclusion. Thankyou
09/10/13
no comment
09/10/13
nightfreights tracking wasn't working so unable to see were parcel was upto otherwise no problems
09/10/13
When I click on the tracking link it shows delivery at 17:18 on 03.10.13
no comment
09/10/13
no comment
09/10/13
Quick and easy
09/10/13
no comment
09/10/13
2 parcels were meant to be collected Thursday wasn't collected till Tuesday even though was in all day thur/fri and promised a Monday Collec
09/10/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
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