We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
No comment left by this customer.
01/10/13
Collected on time, delivered on time, happy with service, am or pm collection would be better than no tine given and waiting in all day.
01/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
01/10/13
would just like a smaller time frame for pick up and delivery
01/10/13
very quick and easy thanks
01/10/13
No comment left by this customer.
01/10/13
very good
01/10/13
ordered late evening, collected 8.20am and delivered next day by lunch time.... and excellent value as well!
30/09/13
Fantastic news, Thank you very much :-)
no comment
30/09/13
no comment
30/09/13
parcel collected tuesday received call sunday still not delivered due to driver over legal hours! awful that it took 6 days to deliver
30/09/13
Our Response: On behalf of the courier company concerned please accept our apologies for this and rest assured we will speak to them.
no comment
30/09/13
no comment
30/09/13
no comment
30/09/13
5star service. Easy to use. Very helpfull
30/09/13
no comment
30/09/13
no comment
30/09/13
no comment
30/09/13
Excellent service, will defo use again!
30/09/13
site easy to navigate, information presented clearly, easy to find out what I wanted, overall very good
30/09/13
Thank you very much.
no comment
30/09/13
Fantastic I won't use anybody else. thank you For a competitive service with excellent quality ROCKSKOOL
30/09/13
Brilliant news!!
parcel collected promtly and delivered very quickly,mant thanks.
30/09/13
Waited and waited for a postage label which never came, quite stressful. The pick up driver said no label required, wish this had been expla
30/09/13
prompt service. pardel left at back door instead of out of sight though...
30/09/13
Great service even better that you Can drop of at depo of your choice
30/09/13
No comment left by this customer.
30/09/13
very good
30/09/13
great service and easy website to use
30/09/13
Service was good last time I used Parcel Monkey, so far so good this time though you have changed price and things since I got the quote.
30/09/13
No comment left by this customer.
30/09/13
Would be even better , if you could offer the customer (me) to be able to specify AM/PM collection (by Citylink)
30/09/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
a time for pick up or a call 2hrs before would be helpful so not a wasted day.
30/09/13
Simple, straightforward, good value for money
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
Very happy with the service. A text with an approx collection time would be useful
30/09/13
My parcel was not collected and I tried to rebook and you did not recognise post code or parcel number, Courier did not even register
30/09/13
Very good service
30/09/13
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