We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,021 reviews.
excellent service and very easy to use
25/09/13
It would be good if the system not always restarts from scratch if you change something, had to put in all the details multiple times.
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
No issues, parcel collected and delivered as promised.
25/09/13
parcel picked up and delivered as promised thank you
25/09/13
It's a tricky delivery but the driver managed to do his job. Well done :)
25/09/13
specifying an am or pm pick up would improve yr service
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
The service was ver good
25/09/13
No comment left by this customer.
25/09/13
Easy to organise. Courier showed up with time. Parcel arrived on time. Just couldn't track it but as arrived, no problem.
25/09/13
Easy to use service from collection to delivery competitive price
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
The last parcel did not arrive on a next day delivery. Courier said it was delivered, but their driver signed for it??
25/09/13
Perfect service. No problems at all.
25/09/13
No comment left by this customer.
25/09/13
Fantastic service again - easy to use - booked 10pm - collected next day am - delivered next day - City Link - Brilliant. Thank you!!
25/09/13
Worried when I received an email of extra charges for no collection/delivery etc. Tracking didn't work.Courier tel no wrong on hold 25mins
25/09/13
Happy with service
25/09/13
very easy to set up and collected and delivered when they say so top marks
25/09/13
very good service
25/09/13
No comment left by this customer.
25/09/13
No comment left by this customer.
25/09/13
very good service
25/09/13
Parcel collected and arrived in good time, excellent service, recommended
25/09/13
Easy process, no hassle
25/09/13
It's was very helpful that I could arrange everything on line and drop my parcels to parcel force
25/09/13
well done
25/09/13
No comment left by this customer.
25/09/13
Generally straight forward
25/09/13
met my expectations
25/09/13
nothing wrong with the service, keep up the good work
25/09/13
Excellent service! 4 days to Philippines. Only negative is extortionate charge by DHL on delivery - even higher than parcelmonkey costs!
25/09/13
Excellent!! Easy to book & manage, prompt & friendly collection, fast delivery. 32" LCD TV delivered in same condition as it was collected!
25/09/13
Parcel arrived safely and on time as you promised,thank you.
25/09/13
No comment left by this customer.
25/09/13
Everything went as expected and predicted. Thanks.
25/09/13
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