We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,021 reviews.
Very good service.
23/09/13
Good job
23/09/13
Good Price. Easy to follow instructions. Delivery as promised.
23/09/13
The parcel was collected from my friends at 11am and they had no idea where it was. They then said it wasn't collected when it was
23/09/13
One of my parcel never got there and i still do not know where the Spanish delivery is
23/09/13
Easy to do and great alerts/tracking - thenks
23/09/13
Excellent service, no faults, I will DEFINITELY use you again...keep doing what you're doing ;)
23/09/13
The driver never got there to pick up the parcel. I've been waiting all day. I asked for a refund. I never received.
23/09/13
my parcel was collected 2 days late????
23/09/13
No comment left by this customer.
23/09/13
Many thanks. Package received safely at destination. Will recommend you to friends.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
no problem at all
23/09/13
No comment left by this customer.
23/09/13
Great price for a service that is otherwise 3 times the price
23/09/13
Very very bad service. Parcel should of been collected on the Tuesday and was not picked up until the Friday. Would never use again.
23/09/13
No comment left by this customer.
23/09/13
item arrived damaged. had to buy insurance to cover cost of item despite it being glass and not covered. would not use again.
23/09/13
Great service! Collected from my door, online tracking and delivered to a happy customer the next day...perfect!
23/09/13
great service
23/09/13
Collection was prompt and efficient. Delivery was later than expected. Parcel arrived in good condition. Thank you !
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Very happy with service, thanks
23/09/13
No comment left by this customer.
23/09/13
driver left parcel without getting a SIGNATURE which is what you pay for??
23/09/13
Excellent service
23/09/13
No comment left by this customer.
23/09/13
Parcel Monkey has the worst customer service I've ever had from a shipping business, we're looking for an alternative!
23/09/13
excellent service from a professional company
23/09/13
Tracking ended with a code "VN" - no explanation of what this is or if parcel actually delivered.
23/09/13
Great service,thanks
23/09/13
very unhappy with the service, package was just left outside and receivers door without him/her knowing meaning anyone could have taken it
23/09/13
no comment
23/09/13
no comment
23/09/13
no comment
23/09/13
everything went to plan....result again.
23/09/13
It's been a week and I still don't have my package. I've called customer service numerous times as well as written to them. No response yet.
23/09/13
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