We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,020 reviews.
Very quick and efficient service and reasonably priced. Will definitely use Parcel Monkey again.
30/09/13
bloody good
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
very good service!
30/09/13
Collected at a reasonable time
30/09/13
No comment left by this customer.
30/09/13
PARCELL NOT COLLECT ! NOT INFO AT ALL WHY ! NOT REFUND !
30/09/13
Simple procedure, courier arrived promptly and the parcel was delivered to my customer on time - excellent service.
30/09/13
it would be good if your driver xollected the parcel as planned, instead of walking off the job!
30/09/13
Delivered outside of time stated
30/09/13
Being a first time user of this site I found it easy to navigate and negotiate and the subsequent collection went smoothly.
30/09/13
parcel not collected twice.no refund,il use parcels to go from now on
30/09/13
excellent service, definately use again
30/09/13
Great service from your sub-contracted couriers; good, all-round, support.
30/09/13
Excellent service and great value.. Will be using this service again
30/09/13
If a time window of 2hours I understand it's not that easy city link does it or even before 12.00 or after 12 drivers are very good and poli
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
a telephone help line would be usefull
30/09/13
The delivered item was destroyed in transit!
30/09/13
You asked for a contact number of the person i was sending it and i didnt know
30/09/13
Another great service experience using ParcelMonkey. Collection and delivery on time. Will use again. Thanks.
30/09/13
The required time for delivery could not be met & it was not stated that estimated times were not accurate / reliable.
30/09/13
Simple, easy to use efficient service. I will defiantly use you again and would recommend your service to anybody.
30/09/13
Prompt pick up. Attempted delivery x3 but had to be collected as receipients were out each time. Thank you.
30/09/13
As usual,collected and delivered without fuss and excellent value for money.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
Good quick service
30/09/13
No comment left by this customer.
30/09/13
Simple to book, pay for and arrived when scheduled - couldn't ask for more!
30/09/13
Good service. Couldn't find a pickup service with a time slot,which I would have paid extra for.
30/09/13
No comment left by this customer.
30/09/13
The courier did not turn up on the day that was booked, I was fobbed off with no explanation and re booked for the next day. Not good!
30/09/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
30/09/13
No comment left by this customer.
30/09/13
Collected on time, delivered on time. All at a great price. Cheers
30/09/13
Fantastic news, Thank you very much :-)
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
