We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,791 reviews.
my parcel is still in my front porch awaiting delivery
18/10/13
Our Response: According to the tracking it was "Signed for by 'branscombe' at 14:08 on Monday 14th October."
No comment left by this customer.
18/10/13
tracking info could be in plain English and not courier jargon.
18/10/13
no comment
18/10/13
best price .very polite driver from citilink arrived promptly.
18/10/13
nothing to add at this time
18/10/13
as always first class service
17/10/13
no comment
17/10/13
with parcel monkey there is no hassell no worries and very good communication why change perfection
17/10/13
no comment
17/10/13
Straightforward booking. Efficient service.
17/10/13
brilliant collection and delivery as arranged by parcel monkey...keep it up parcelmonkey!
17/10/13
Prompt pick-up, timely delivery and good value for money - thanks, will use you again next week.
17/10/13
no comment
17/10/13
Excellent service. Thank you!
17/10/13
No comment left by this customer.
17/10/13
Sent me to a Royal Mail depot that had closed (leyland). Ended up missing my child's swimming lesson trying to find the correct one!!!!!!
17/10/13
My bank thought the ParcelMonkey payment was a fraud, was a hassle to pay. Otherwise service was great.
17/10/13
i would like an email to comfirm final payment for transaction, otherwise good service all round
17/10/13
No comment left by this customer.
17/10/13
No comment left by this customer.
17/10/13
Easy system to use, service as described and expected
17/10/13
Really good service, great price too. Best way to ship larger items. Thanks.
17/10/13
Amazing as always :o) Thank you
17/10/13
No comment left by this customer.
17/10/13
No comment left by this customer.
17/10/13
Excellent service.
17/10/13
No comment left by this customer.
17/10/13
fine
17/10/13
Great service, easy to book and good price!
17/10/13
Excellent service, however having a text to say on way would be handy as I had to pop out for 20 mins, that's when they came lol
17/10/13
No comment left by this customer.
17/10/13
Your service is excellent, easy to use and very reliabl. I couldn't ask for more!
17/10/13
Excellent service and on time
17/10/13
Good, it arrived in Germany after a few days and including the weekend. Reasonable price.
17/10/13
Really easy to arrange and excellent value compared to other couriers. More convenient than queuing at the Post Office!
17/10/13
No comment left by this customer.
17/10/13
Fantastic
17/10/13
picked up on correct day.
17/10/13
No comment left by this customer.
17/10/13
