We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,021 reviews.
Parcel collected as requested and delivered 4 days later in France. Thank you
24/09/13
This experience was very good, in future I will get my parcels collected from Powys as they actually get collected rather than Gwynedd.
24/09/13
Excellent service at a reasonable price
24/09/13
all ok thanks
24/09/13
No comment left by this customer.
24/09/13
Service was great all round, will definitely use again.
24/09/13
I was very happy with the service
24/09/13
parcel delivered all intact thank you
24/09/13
No comment left by this customer.
24/09/13
very efficient company picked up next day and delivered the next day and cheaper than royal mail
24/09/13
A great service....
24/09/13
No comment left by this customer.
24/09/13
Easy ordering process. Good clear instructions. Collection happened timeously and with courtesy. Delivery occurred next day. Happy chappy!
24/09/13
excellent service with good value,no fuss.thank you.
24/09/13
Very good service as always and use City Link every time, fantastic service and friendly driver. 1st class service.
24/09/13
Very Good Service. Will keep useing your Service. Keep up the good work. Thank you.
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
I feel the tracking of a parcel could be clearer.
24/09/13
It would be good if someone could answer the 3 queries I have placed today regarding non collection of 3 shipments with DX
24/09/13
No comment left by this customer.
24/09/13
Courier did not attempt to pick up parcel (no calling card left) and I had to drive one hour to deliver parcel to depot in Bristol.
24/09/13
Great service from the city link staff,next day delivery and helpful staff
24/09/13
my package was not picked up! the only service you provide, and you can't do it!
24/09/13
Could if done wi morning always afternoon
24/09/13
thank you parcel collected and arrived aafely
24/09/13
Excellent service, I will use Parcel Monkey again
24/09/13
Superb service from start to finish 5*
24/09/13
No comment left by this customer.
24/09/13
good, quick and efficient service and reasonably priced too...
24/09/13
No comment left by this customer.
24/09/13
I have just been contacted by the prospective recipient to say that it was never delivered. Can you please contact me immediately.
24/09/13
Excellent service as usual, will continue to use PM as first choice for all my freight/deliveries, many thanks
24/09/13
No comment left by this customer.
24/09/13
Service was as described
24/09/13
Excellent service. Used Parcel Monkey twice - 1 x Night Freight & 1 x DX. Very pleased with both and would definitely use again. Thanks!
24/09/13
Perfect service with very good cost deals . Would use it again !! Highly Recommended
24/09/13
No comment left by this customer.
24/09/13
Very good prompt and early delivery excellent service would use again
24/09/13
on time and efficient. well organised.
24/09/13
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