We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
No comment left by this customer.
14/10/13
parcel monkey were fine but the courier 'Courier' did not collect the goods
14/10/13
Our Response: I am sorry you say that but tracking shows it was collected and delivered.
Booked Thursday evening, arrived friday to collect and delivered Saturday - perfect and a bargain!!!!
14/10/13
Fantastic news, Thank you very much :-)
First time I've used Parcel monkey, delighted with the service. Collection and delivery as arranged, it can't get any better than this
14/10/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
14/10/13
No comment left by this customer.
14/10/13
Rates for postage was very good. Collection was very good. Driver rang if there was going to be a delay. Will be using again in the future.
14/10/13
Fantastic news and it's great to see you are so pleased with our DX Freight service.
I am very happy with service & the couier who collects my parcels from my home is excellent & very helpful.
14/10/13
Excellent Service
14/10/13
Rapid service halfway across the world. Scotland to Qatar in 3 days and far cheaper than anyone else. Thanks
14/10/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
14/10/13
No comment left by this customer.
14/10/13
No comment left by this customer.
14/10/13
Great price and great service
14/10/13
It's ok
14/10/13
once again fab work!!! This is my 3rd time and will keep using this service again :)
14/10/13
Brilliant!!
failed to collect
14/10/13
Paid for next day - arrived 5 days after collection - not good!
14/10/13
Our Response: I am sorry to read there was a delay in your item reaching Finland.
a message telling me my parcel had arrived would of been helpful as i wasnt at home to collect it untill the next day.
14/10/13
Everything was as advertised - next day and on time withproduct well handled and transported
14/10/13
No comment left by this customer.
14/10/13
very good service at a good price.
14/10/13
No comment left by this customer.
14/10/13
Would be useful to be given a time slot for collection but otherwise good.
14/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
14/10/13
No comment left by this customer.
14/10/13
No comment left by this customer.
14/10/13
Brilliant service...... thankyou
14/10/13
Thought your service was fantastic and competitive rates. Very clear instructions regarding labeling and pick up. Will definately use again.
14/10/13
Fully recommended, prompt collection and next day delivery from Scotland to South England A++++ will definitely use again...
14/10/13
Fantastic news, Thank you very much :-)
Quick effiecent and good value. ***
14/10/13
Smooth transaction as always.
14/10/13
It all worked like clockwork.
14/10/13
Great service, but website could be easier to use.
14/10/13
great service as always
14/10/13
no comment
14/10/13
no comment
14/10/13
After the last 2 failures 1) 2 weeks to deliver, 2) failed to collect twice, this last one was trouble free
14/10/13
No problems paying with paypal would be usefull
14/10/13
very easy
14/10/13
