We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,020 reviews.
could not drop parcel prior to collection date, parcel and item badly damaged on arrival with customer, very unhappy. Will not use you again
28/09/13
suprised with such a competive price you were able to deliver a great service,
28/09/13
Quick easy and on time , fantastic.
28/09/13
no comment
28/09/13
the parcel was not collected
28/09/13
Fragile contents damaged
28/09/13
A ok
28/09/13
Great service as ever thank you!!
28/09/13
excellent
28/09/13
excellent service thanks again PM. Keep your prices low and I'll always come back to you first
28/09/13
parcel picked up on time, and delivered successfully
28/09/13
Fabulous service, will definitely use you again
28/09/13
great
28/09/13
Firstly, on accepting the booking you gave no indication that your were unable to deliver to that city and them imposed extra charges
28/09/13
Very good and prompt service. Thank you
28/09/13
Very good, reliable service at a very reasonable cost, keep cost down and will continue to recommend and use
28/09/13
Parcel was booked on a next day delivery but took 2 days to arrive.
28/09/13
no comment
28/09/13
Everything went smoothly and to plan, will use you again :)
28/09/13
Easy to use website and excellent service
28/09/13
Quick and easy to book online - Great value for money
28/09/13
no comment
28/09/13
great price
28/09/13
A1 said and dsid what they said on their label..goodService:))
28/09/13
excellent service, simple to use, reliable, highly recommended
28/09/13
no comment
28/09/13
excellent service
28/09/13
Well packaged, strong wooden item was desptroyed in transit. Not covered by your insurance. Very disappointed
28/09/13
Quick efficient service, very easy to use
28/09/13
collections now seem to be on the day given , city -link excellant
28/09/13
No comment left by this customer.
28/09/13
No comment left by this customer.
28/09/13
No comment left by this customer.
28/09/13
very good service, easy to use and good price comparisons
28/09/13
No comment left by this customer.
28/09/13
It would be good if you could give a rough guide line of what time you will be collecting parcels.
28/09/13
I love Parcel Monkey. I have sent 4 large boxes to Rhodes Island in Greece and they have all been delivered within the expected timeframe.
28/09/13
No comment left by this customer.
28/09/13
Service as described thanks
28/09/13
It was cheap but far more important it was efficient - collected on time and delivered on time. Very pleased.
28/09/13
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