We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
excellent service will definately use again. Only thing I would like to improve service if possible is am or pm slots given for collections
06/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Parcel arrived quickly and without any complications, excellent coordination.
06/10/13
Thank you very much :-)
Great service
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
No problems, everything as it should be.
06/10/13
fast collection and delivery
06/10/13
Very satisfied with service.
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
hAPPY WITH YOU AND cITY lINK X
06/10/13
Very pleased with this service
06/10/13
No comment left by this customer.
06/10/13
All good thanks but with all couriers the time scale to pick up parcels is a little big I,e between 8 and 5
06/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Booking was easy and parcel pickup so much easier than dragging stuff to the post office. Will def use again.
06/10/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
06/10/13
good affordable service Thanks
06/10/13
EVERYTHING WAS SPOT ON THANKS!**!!!
06/10/13
Easily the most efficient way to send a parcel i have used, very fast booking service allied to excellent prices, it's a no brainer really
06/10/13
Great - collection on time and items delivered next day in good condition
06/10/13
No comment left by this customer.
06/10/13
Reliable as always
06/10/13
Good price for Channel Island, much better than booking ParcelForce direct. Easy to book.
06/10/13
Thank you very much.
Brilliant Service!!
06/10/13
First class
06/10/13
very good sevice impressed on colection driver was helpfull bang on 5 stars
06/10/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
reliable and inexpensive service. I can recommend. thank you
06/10/13
Thank you and it's great to see you will be recommending us.
I was impressed with your service and would not hesitate to use it again.
06/10/13
Collection and delivery were fine this time, However your new website is slooooowww and clunky, 30 mins to book 2 consignments normally 10
06/10/13
Poor due to labels not available to print because of error no telephone support,address labels one missing, one with am incorrect address
06/10/13
You cannot improve on perfection! DX Freight were superb. Pickup/delivery exactly when requested. Great courier too, very pleasant chap!
06/10/13
Delivery was OK but your new order pages are not as easy to use as before and my password keeps getting rejected even after re-setting.
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
no comment
06/10/13
receive at the expected day
06/10/13
Nightfreight (or DX or whatever they are now called) are possibly the worst company i have ever dealt with.
06/10/13
no comment
06/10/13
as always , collected & delivered on the days planned .
06/10/13
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