We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
quite impressed as a first time user will use you again keep this standard up thank you
16/10/13
Spot on, timed collections might be a way farward tho.
16/10/13
good service thanks
16/10/13
paid for next day delivery,5 days later parcel delivered.Not use again
16/10/13
Courier did not send out next day due to a lable prining problem. They then ignored the delivery instructions casing our customer problems.
16/10/13
As always excellent service. Collected on date specified and delivered the next day.
16/10/13
I cant fault your service and will definetly be useing you again Thank you.
16/10/13
Pickup good - delivery....... not yet :-(
16/10/13
Easy to use,great prices. Third time user with not a single problem.
16/10/13
No comment left by this customer.
16/10/13
No comment left by this customer.
16/10/13
Overall is good
16/10/13
Great Service. Hopefully my next order will be the same.
16/10/13
Great collection and speedy delivery
16/10/13
Great service easy to use.
16/10/13
Brilliant!!
Very good pick up time, not send parcel abroud myself before so found paper work rather dornting
16/10/13
Hi, very pleased with service, city link always pickup on time, and delivery good, as feedback from my ebay buyers confirms, many thanks.
16/10/13
And a big thank you for booking with us :-)
No comment left by this customer.
16/10/13
You were a day late picking up...and we had to call you to establish what was going on.
16/10/13
Our Response: I am sorry to read that there was a delay in collection. Rest assured we will raise it with the courier concerned.
The option to choose am or pm
16/10/13
Great service but wasn't clear from website if Parcelforce would pick up if we were out. (As it happens they did)
16/10/13
Collected on time and delivered on time, always a pleasure to do business!!
16/10/13
Thank you very much :-)
No comment left by this customer.
16/10/13
i was more than happy with the service, keep up the good work,many thanks Gina Hedges
16/10/13
The parcel was delivered 4 days following collection I paid for next day delivery-refund [email protected]
16/10/13
picked up and delivered on time!
16/10/13
No comment left by this customer.
16/10/13
Very good service & easy to use the website.
16/10/13
No comment left by this customer.
16/10/13
Unable to track pracel but as it was delivered fairly quickly there was really no need.
16/10/13
No comment left by this customer.
16/10/13
Collected 4 days late and then took 24 hours longer than should to deliver. Impossible to contact, TOTAL NIGHTMARE. Will NEVER USE AGAIN.
16/10/13
No comment left by this customer.
16/10/13
No comment left by this customer.
16/10/13
Very impressed-competitive rate, collected in time and delivered in one piece-no hesitation in recommending to family and friends
16/10/13
Sorry. Clicked the wrong button - meant to say VERY GOOD!!!
16/10/13
No comment left by this customer.
16/10/13
EXCELLENT SERVICE
16/10/13
i paid next day delivery it took 2 days abit unfair to charge for next day and dont recieve it
16/10/13
very good.
16/10/13
