We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,021 reviews.
Quick and easy booking. On time pick. Good value for money.
23/09/13
My item was lost, arrived broken up with bits missing. I'll be in touch re: insurance.
23/09/13
Not Happy - service said 3 - 4 days - missed my deadline because it took 5 business days
23/09/13
As previously I am so pleased with your service both in price,efficiency,the blessing of having parcels collected from my house
23/09/13
No comment left by this customer.
23/09/13
Easy site to use and covered many couriers, came up with good value options, incl. discounts on normal rates
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
First class service I have not used before will use from now on.
23/09/13
The driver was very cheerful and that makes a difference to me...
23/09/13
Easy online booking system. CityLink guys always very friendly & professional.
23/09/13
Excellent as usual. thank you.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
excellent service
23/09/13
good came for parcel on time
23/09/13
great thank you
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Delivery took a little longer than expected
23/09/13
It would be good if you could give a estimated time of collection of parcel, even am or pm would be better than none at all
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
if morning, after noon, or even slot were available for pickups even if cx needs to wait give a day's notice that will be even better; resch
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
I have never had a problem with any of the couriers, they have always collected/delivered on time and booking is so easy to use thank you PM
23/09/13
Friendly driver and collected when arranged - perfect!
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
We never received shipping information from Courier we have no idea how to track the parcel. Poor service from Courier & parcel monkey!
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
i was really happy with the service and price for my recent delivery - thanks very much
23/09/13
great idea and great service, will use again
23/09/13
one parcel was missing during the delivery, and no one has contacted either the recipiant or sender, didn't show up in the delivery status.
23/09/13
No comment left by this customer.
23/09/13
No comment left by this customer.
23/09/13
Everything went really smoothly, no complaints!
23/09/13
No comment left by this customer.
23/09/13
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