We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,020 reviews.
No comment left by this customer.
28/09/13
Great service though was a bit of a hassle as time of collection wasn't specified other than anytime that day.
28/09/13
No comment left by this customer.
28/09/13
my parcel arrived at its destination in a terrible state 1 of the wheels was broke and 3 screws lost
28/09/13
no comment
28/09/13
First class service as always and very very highly recommended
28/09/13
Parcel was picked up only after 3 days of booking.
28/09/13
reply to emails as I wasnt sure if I needed labels and was left waiting until very late, and it seems I didnt need them but no one got tome
27/09/13
Introduced to Parcel Monkey by an Ebay buyer, surprised how competitive the price and swift and reliable the service so now I use them
27/09/13
no comment
27/09/13
No label print option and no tracking number recived. Item delivered withouth any confirmation atall.
27/09/13
very good service
27/09/13
Thanks
27/09/13
Packge has arrived safely.
27/09/13
Your drivers need to be able to issue a receipt if customer requests one, this should include drivers name date, time and tracking number.
27/09/13
no comment
27/09/13
The service was exellent, i cannot give any suggestions for improvement
27/09/13
no comment
27/09/13
Had someone waiting all day but no collection. Also it would be nice if we were given a time frame of collection but for that price it'sgood
27/09/13
Keep up the good work
27/09/13
Picked up on time and delivered on time. Does as it says on the box!
27/09/13
no comment
27/09/13
Good service but there was no time slot or pre call...was lucky I spotted the van and ran home to catch it !
27/09/13
Easy transaction with step by step instructions. Easier than using the courier firm direct.
27/09/13
good service thank you..
27/09/13
no comment
27/09/13
fast efficient and trouble free
27/09/13
You didn't collect the parcel on the day you stated which meant I had a wasted days' leave!
27/09/13
It would be helpful to receive a vat receipt, but generally the service was good.
27/09/13
Excellent service.
27/09/13
no comment
27/09/13
The parcel was not picked up on the day requiired, so we rebooked, when the driver did turn up he came with the old paper work
27/09/13
no comment
27/09/13
No comment left by this customer.
27/09/13
No comment left by this customer.
27/09/13
No comment left by this customer.
27/09/13
Quick, Easy, Cheap and reliable
27/09/13
No comment left by this customer.
27/09/13
No comment left by this customer.
27/09/13
Reasonable price, great service, easy to book. I am confident in your service and will be using it again.
27/09/13
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