We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,790 reviews.
Excellent !!!
16/10/13
no comment
16/10/13
no comment
16/10/13
Time slots via email or text would be good.
16/10/13
Easy to deal with website, and all went perfectly. I would definitely use it again. Well done.
15/10/13
no comment
15/10/13
A time slot for collection would have made it 5 stars. Thanks.
15/10/13
no comment
15/10/13
Very effective website, easy to use and helps to find the best service. Great overall experience
15/10/13
no comment
15/10/13
great service highly recommend
15/10/13
no comment
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
Amazing service - so pleased :-)
15/10/13
Fantastic service, Very easy to use. Super Duper
15/10/13
good early pick of parcel--very good service
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
:-)
15/10/13
Great service - parcel collected on time. Will defo use this service again
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
all was good
15/10/13
So disappointed, the parcel was left outside at the destination, no card posted to notify delivery, package wet and ruined, complaining
15/10/13
Packages not picked up on booked day. Pick up then changed. Change in order ignored. Still in transit. Debacle.
15/10/13
As always, easy to book and city link are great
15/10/13
No comment left by this customer.
15/10/13
The parcel was delivered to the wrong address so lost, very difficult to sort Courier said the contract was with you, cant get hold of you
15/10/13
No comment left by this customer.
15/10/13
Had trouble logging in, my mum asked for a new password and it didn't arrive until the day after I sent it, through a different account.
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
The 'next day' service by Courier took 5 days so I'm not happy at all.
15/10/13
The drivers are always friendly and smiling...
15/10/13
No comment left by this customer.
15/10/13
service was fine... friendly driver... although would have been good to recieve an idea of rough pickup time and delivery time 2 other prsn
15/10/13
1st choice every time now.
15/10/13
