We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Very Good But when i logged in it said u was going to deliver at 17.59 and u didnt deliver till next day the ebayer was not happy about that
29/09/13
On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
No comment left by this customer.
29/09/13
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29/09/13
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29/09/13
Great service but you should quote for full actual price not price before vat and insurance.
29/09/13
despite being boxed twice & wrapped in bubble wrap Courier completly broke item. Will never use again, wish I stayed with another courier.
29/09/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
29/09/13
I cannot fault your company in any way...It's all good from start to finish.
29/09/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
29/09/13
Sending my parcel by ByBox all felt very easy. I will use Parcel Monkey again.
29/09/13
It's great to see you are so pleased with our new ByBox service :-)
i will do when my parcel gets their .it got collected wednesday and still not arrived yet why ????
29/09/13
customers are always looking for a standard, your standard is EXELLENCE.
29/09/13
No comment left by this customer.
29/09/13
brilliant courier service
29/09/13
J Law our local city link driver always does you proud, i think he should get an extra banana or two in his pay packet!
29/09/13
Brilliant thank you
29/09/13
No comment left by this customer.
29/09/13
Fantastic, easy to use, highly recommended
29/09/13
No comment left by this customer.
29/09/13
You picked up when you said and made a fast delivery.If you had added brill to feedback you would have got it thank you for a safe delivery
29/09/13
No communication from the courier to let me know it was not going to be delivered on time and DX was not the courier I chose to use.
29/09/13
No comment left by this customer.
29/09/13
No comment left by this customer.
29/09/13
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29/09/13
Always great
29/09/13
No comment left by this customer.
29/09/13
No comment left by this customer.
29/09/13
As always a really good service I have never had any problems with Parcel Monkey, keep up the good work
29/09/13
No comment left by this customer.
29/09/13
Great service as always keep it up thanks
29/09/13
excelent service, fast, organize, and as promised.
29/09/13
No comment left by this customer.
29/09/13
Unfortunately the courier never turned up on the day the booking was scheduled for.I had to re book another collection. No explanation eithe
29/09/13
An excellent service as always.
29/09/13
No comment left by this customer.
29/09/13
No comment left by this customer.
29/09/13
An emergency telephone number is required after you inform a customer there is a problem with the delivery not everywhere in the
29/09/13
Bad service
29/09/13
easy to use - I have used the recommended courier this time & await them collecting - I will be in a better position to comment then
29/09/13
No comment left by this customer.
29/09/13
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