We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,021 reviews.
I had to do very little, you explained very clearly how it would work and it was how you said, simple and hassle free, thanks
24/09/13
No comment left by this customer.
24/09/13
Cannot find any faults with service, first class & highly recommended
24/09/13
No comment left by this customer.
24/09/13
Don't say is next day when its actually 2 days
24/09/13
Easy to use site & very competitive. The only downside is that there do seem to be loads of restricted items, some questionable.
24/09/13
Promt
24/09/13
No comment left by this customer.
24/09/13
Option to drop off parcel at ParcelForce depot was very welcome, would like to be able to do this with all Parcelforce parcels
24/09/13
very good service
24/09/13
great service and cheap. thanks
24/09/13
very good this tinr
24/09/13
Great price and great service, what more could you want?
24/09/13
No comment left by this customer.
24/09/13
Everything went smoothly, will use you again:-)
24/09/13
No comment left by this customer.
24/09/13
easy to proceed. very good website. well done
24/09/13
Excellent service! Delivered goods on time
24/09/13
Very pleased with the service and will use again in the future
24/09/13
Very clear and easy to use website. Excellent experience with courier each time I use parcel monkey. Great prices.
24/09/13
Everything runs smooth, thanks!
24/09/13
Great service
24/09/13
Service was excellent!! Will use again. Thank You
24/09/13
It was easy to book and the price was great and i liked being able to speak with the driver re directions instead of them giving up lost!
24/09/13
As soon as we find a better alternative we'll stop using Parcel Monkey, and recommend others do the same
24/09/13
No comment left by this customer.
24/09/13
The parcel was picked up Friday and I expected it to be delivered Monday but didn't arrive till Tuesday.
24/09/13
Collection was on time, deivery was on time, service was exactly as expected.
24/09/13
No comment left by this customer.
24/09/13
Parcel arrived when expected, excellent service
24/09/13
Though you state delivery before 17:30 the courier arrived at 19.30. Therefore next day delivery failed. Second aattempt was better :)
24/09/13
I havent received my parcels yet
24/09/13
my experience from a few weeks ago was appaling. My parcel was destroyed in transit. When I tried to seek compensation I got the run around
24/09/13
No comment left by this customer.
24/09/13
No comment left by this customer.
24/09/13
It would be helpful to have a specific time slot for collection.
24/09/13
No comment left by this customer.
24/09/13
excellent service
24/09/13
No comment left by this customer.
24/09/13
You are one of the few companies to offer deliveries to the Highland regions of Scotland. Good work!
24/09/13
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