We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
Just great
03/10/13
No comment left by this customer.
03/10/13
I sent three parcels, they had "please handle with care" on them, one was broken, it could only happen being roughly treated! it cost me!!
03/10/13
No comment left by this customer.
03/10/13
picked up and delivered as advised and good value
03/10/13
Fantastic news, Thank you very much :-)
fast and reliable thanks
03/10/13
No comment left by this customer.
03/10/13
I didn't know what time the pick up from me was - came late afternoon
03/10/13
Still don't have my parcel
03/10/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
City Link especially are excellent, always collect on time and always fulful the next day delivery criteria. 5 star
03/10/13
my package got off okay, and servce was good.
03/10/13
Convenient and does what it says on the tin
03/10/13
Brilliant news!!
No comment left by this customer.
03/10/13
No comment left by this customer.
03/10/13
The service was good
03/10/13
Excellent service yet again!!!!
03/10/13
early pick up which is good.
03/10/13
Great price, straight forward easy excellent service
03/10/13
Thank you very much :-)
No comment left by this customer.
03/10/13
Very good service. An email to say the item had been collected & when it's out for delivery & an estimated time would be good for the future
03/10/13
Good efficient and timely
03/10/13
No comment left by this customer.
03/10/13
Very Good Service. Excellent price. Parcel too long for normal couriers. Will use Parcelmonkey from now on and recommend.
03/10/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
No comment left by this customer.
03/10/13
Excellent service and Excellent value - Thankyou !!
03/10/13
Easy to book. Smooth pick up. Quick delivery. Value for money. 10/10.
03/10/13
service was good & swift. the booking process was very easy the only way i would improve the service is a slightly better price
03/10/13
fast excellent service
03/10/13
Very good. Just better customer service at weekends and no paypal surcharge - only you and parcel2go charge that, nobody else!!
03/10/13
All good except you send a shipping label for parcel force that isn't necessary, so a bit confusing
03/10/13
We advise our customers to attach the labels we send to avoid confusion with addresses if multiple bookings are made.
Excellent service and easy to send with,100 % tracking info.....(unlike parcel2go) !!
03/10/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
03/10/13
Very happy, no issues watsoever!!
03/10/13
I would like to pay by PAYPAL.
03/10/13
I am sorry but we don't accept PayPal for International bookings.
fantastic. love yours workers!
03/10/13
No comment left by this customer.
03/10/13
Very satisfied, great srvice.
03/10/13
All good. No problems.
03/10/13
First time using Parcel Monkey and i was very impressed. Excellent service , prompt pick up and prompt delivery, would use again.
03/10/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
03/10/13
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