We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,020 reviews.
Very impressed - easy to use and convenient. Thanks !
27/09/13
no comment
27/09/13
UK collection and delivery to Spain on time with no damage just as I required. I would definately use them again.
27/09/13
Courier never arrived to pick up my parcel, paid £10 for nothing. Now trying to get my money back
27/09/13
no comment
27/09/13
no comment
27/09/13
Very easy to use website, saved me money which is always a Winner. Found great courier, which delivered a great efficient service. Thanks
26/09/13
no comment
26/09/13
Very good loved al the way thank you so much
26/09/13
no comment
26/09/13
Awesome thankyou
26/09/13
Everything was perfect
26/09/13
excellent service very proffesional, like the ready addressed bag for parcel
26/09/13
Excellent as always actually easier than dealing with citylink direct
26/09/13
No comment left by this customer.
26/09/13
You could give a 2 hour window of when the driver is expected. I waited in all day for the driver to arrive about 17.30. Thanks
26/09/13
Great would use you again no probs. ta
26/09/13
No comment left by this customer.
26/09/13
I paid for next day delivery and it just got delivered today
26/09/13
great service and very well priced will definitely use again
26/09/13
Fast easy step by step service even a monkey could do it
26/09/13
PARCEL DELIVERED TO WRONG ADDRESS ON WRONG DAY AND WAS FRAGILE BUT LEFT PROPPED AGAINST A HOUSE DOOR WITH NOBODY IN!
26/09/13
Brilliant quick service and a great price.
26/09/13
its fist time ive used the dx service and it says 1-2 days an it took 4 i will use your parcel link service in the future
26/09/13
No comment left by this customer.
26/09/13
Can't fault the service at all. Very easy to book and no hassle
26/09/13
I dropped my parcel at the City Link depot. The parcel was delivered on time as agreed. Excellent service.
26/09/13
No comment left by this customer.
26/09/13
i found your service very good in price and pick up was very fast thankyou
26/09/13
I was waiting for currier all day no one showed up, no one answered the phone; disgusting.
26/09/13
Thank you very much, I cannot fault your sevice, so I cannot add any coments, apart from I was very pleased .
26/09/13
Excellent Service
26/09/13
Parcel arrived late & so very badly damaged it had to be s****ped. Contacted P.M. no compensation or refund of Courier charges. Do not use !
26/09/13
It would be nice to be able to see the signature of the recipient.
26/09/13
A conformation email to say that the items have been collected would be helpful
26/09/13
No comment left by this customer.
26/09/13
I only received part of my parcel. Dreadful customer service, no call back with answers as to what happened?
26/09/13
No comment left by this customer.
26/09/13
very good easy to look for what i needed thanks
26/09/13
No comment left by this customer.
26/09/13
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