We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
No problems and delivered within the time frame
03/06/14
Was great x
03/06/14
Great Service! Will definitely use again.
03/06/14
excellent service would really recomend your site. Great value for money
03/06/14
easy to use for a first timer. great service and choice.
03/06/14
Brilliant couldn't fault the service
03/06/14
Great price and very simple
03/06/14
It would be helpful to know what time roughly the driver will pick the parcel up. I've been sitting here all day waiting, it's now 16:40.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
Please advice route to be able to find out what has occurred to shipment parcel CK122709678GB collected on the 23/05/2014?
03/06/14
Order PM2757438/EK194870598GB sent 9/5/14 has still not been delivered and no one will answer my queries. Please sort it out or send refund
03/06/14
Received the same day
03/06/14
My parcels were never collected, and have no response from Courier, have asked PayPal for a refund
03/06/14
No collection said they came at 5:35 but didn't we were here till 7:05pm from 7am, no notice from you, had to go depot myself with parcels:(
03/06/14
1/2hr queue then 1/4hrwait for the Post Office to make help calls. Won't take parcel. Had to call Parcelforce and wait again for collection.
03/06/14
Very good quick service nice and polite young man who collected the parcel. Thank you.
03/06/14
No comment left by this customer.
03/06/14
The courier didnt turn up on the day indicated
03/06/14
It was a very prompt and fast service rendered, always enjoy using this service.
03/06/14
Very disappointed. Important documents, but were not picked up till 3/6/14 when they were meant to be picked up on 28/5/14
03/06/14
No comment left by this customer.
03/06/14
GOOD
03/06/14
Took parcel to post office & they said they could have sent it cheaper!!
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
Fantastic service
03/06/14
Polite helpful driver, fragile item sent delivered intact
03/06/14
Great service
03/06/14
very good collection and delivery. would it be possible to say a rough time for the collection either morning or afternoon?
03/06/14
Prompt efficient no probs
03/06/14
good and clear website - saved me lots of money!
03/06/14
No comment left by this customer.
03/06/14
Perfect no problems at all
03/06/14
You did very well and will continue to use your service once my company is up and rinning. Well done
03/06/14
Excellent as ever! Keep it up!
03/06/14
it's perfect service from your company and I'll use your company again to send my parcel
03/06/14
paid for next day guaranteed delivery you failed to collect on the alotted day. Then took 3 hrs & calls to 5 diff nos over to report fail
03/06/14
Would be GREAT if you could pay a bit extra to book in a timed delivery (CityLink offers this)
03/06/14
More information on tracking would have helped. Person collecting from who I didn't know did this instead
03/06/14
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