We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,840 reviews.
The parcel has still not been delivered 7 days after collection, after several phone we still do not have a delivery date. Very poor
29/05/14
Good price and an excellent, efficient service service by Parcel force. Always chose you first now never Yodel!!
29/05/14
nice service, reasonable price, thanks.
29/05/14
courier said they pivked up. no calling card. aomeone at home waiting for hem and they didnt arrive
29/05/14
Parcel collected promptly still not delivered but should be tomorrow as stated
29/05/14
No comment left by this customer.
29/05/14
Customer service was horrendous, contents of parcel damaged! Unexceptable!
29/05/14
I paid for next day delivery and my client didn't get it. I had to refund my client his delivery cost due to the parcel being late.
29/05/14
No comment left by this customer.
29/05/14
Happy with the service provided
29/05/14
No comment left by this customer.
29/05/14
You seem to be improving. Keep it up.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
collection of item on day booked complete with a bag and address label - hassle free. thanks
29/05/14
I was a little disappointed that there was no means of finding an approximate time of collection from City Link, unlike the excellent DPD
29/05/14
No comment left by this customer.
29/05/14
very fantastic service
29/05/14
No comment left by this customer.
29/05/14
Hello, please the parcel still has not been picked up. What happened. It happened last time as well. Please pick up the parcel
29/05/14
my parcel was collected within 3 hours of my booking, and it arrived safely in the USA in 4 days - I'm impressed
29/05/14
It would be better if you could give a more specific time for collection, apart from that I was more than satisfied
29/05/14
great service with CityLink
29/05/14
The parcel was supposed to be collected by Courier yesterday for delivery today, however it was not collected yesterday and it will be 2da
29/05/14
Only took 3 day to get to Poland over a bank holiday weekend......Great Service!!!!!!!!!
29/05/14
OK
29/05/14
I found the on line booking process very simple to follow, parcels were collected and delivered as planned, price was very competitive
29/05/14
After paying by card you get no online confirmation, parcel monkey just send you to the home page with no information about the order you ju
29/05/14
great service and great value for money
29/05/14
No comment left by this customer.
29/05/14
Excellent
29/05/14
Unfortunatly, the courier did not turn up on 23/05/2014 as arranged.
29/05/14
No comment left by this customer.
29/05/14
very good thank you
29/05/14
quick and good value
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
Good service that's why I go back.
29/05/14
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