We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Did exactly what I had hoped for, collected and delivered as and when it should be!!
30/05/14
collection of my parcel was supposed to be on tuesday 27th may. it is now 30th may and still no collection has been made. disgusting service
30/05/14
Very easy to deal with. Placed order to send 3 large parcels, collected as promised and delivered as scheduled. Thank you :)
30/05/14
No comment left by this customer.
30/05/14
No comment left by this customer.
30/05/14
Parcel to Italy arrived within a week, trackable all the way. And - at a great price. Good stuff!
30/05/14
No comment left by this customer.
30/05/14
No comment left by this customer.
30/05/14
No comment left by this customer.
30/05/14
No good answer
30/05/14
City link failed to collect on the first attempt, didnt get collected until 2 days later. Therefore delivery was delayed.
30/05/14
paid for next day delivery took day off work to wait in for the collection as you didnt specify a time and you didnt turn up i want refund??
30/05/14
Great service as always!.
30/05/14
Good Service and prompt collection.
30/05/14
No comment left by this customer.
30/05/14
The first time I have used Parcel Monkey and everything went well. Thank you.
30/05/14
Great stuff! The cheapest courier we found for international shipping. It was so smooth! Thanks.
30/05/14
Great on Collection/Delivery. Very Poor on responding to my 3 emails I have sent - still no reply? Why is this?
30/05/14
no comment
30/05/14
Fast, easy to use and effective service!
30/05/14
no comment
30/05/14
no comment
30/05/14
Parcel not arrived. Called PM twice. Told to phone DX. No record at DX. Tracking info weird. Still waiting to hear from PM. Useless!
30/05/14
no comment
30/05/14
no comment
30/05/14
Courier failed to pick up, no 'help' on your website, tried twitter, again no help. Poor customer service, hiding behind self service.
30/05/14
no comment
30/05/14
a next day delivery did not arrive next day!!!
30/05/14
Get there on time and provide correct postcode to drop parcel off!!!,not happy!!!!!!!
30/05/14
I think your service was very good, quick, efficient and the cheapest I found. I would happily use you again in the future
30/05/14
booked next day delivery - got next day delivery. Used City Link option many times now without issue
30/05/14
Excellent service , fast efficient, and full confidence because of competitively priced insurance cover.
30/05/14
Only thing that keeps me from using Parcel Monkey more is i cannot pay by PayPal. In this digital age where we send so many parcels by e-com
30/05/14
no comment
30/05/14
no comment
30/05/14
Rubbish Service, 1 parcel didn't get collected and another parcel didn't get delivered to the right place! Never using again!!
30/05/14
service was very quick and driver friendly
30/05/14
Exellent fast service the best way to find a courier thanks Parcel Monkey
30/05/14
amazing as always fab collection quick delivery MANY thanks
30/05/14
no comment
30/05/14
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