We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
no comment
30/05/14
Poor service parcel not collected when I was advised I mailed you and you gave yet to respond, will not use service again
30/05/14
No comment left by this customer.
30/05/14
Good service
30/05/14
No comment left by this customer.
30/05/14
no comment
30/05/14
Booking the collection was very easy and the whole process went off without a hitch.
30/05/14
You haven't collected my item. Is this a piss take asking me to review you? This has been the absolute worse service I've ever used!!
30/05/14
Parcel was not collected on promised date, took 30 minutes to get through on telephone.
29/05/14
no comment
29/05/14
no comment
29/05/14
no comment
29/05/14
no comment
29/05/14
no comment
29/05/14
Thanks
29/05/14
no comment
29/05/14
Efficient service and very easy transaction. Thank you!
29/05/14
excellent services...thanks guys
29/05/14
Courier didn't turn up to pick up on first day, but re-booked and all smooth second time.
29/05/14
Great service. Definitely use again. Thanks.
29/05/14
Excellent service!
29/05/14
It would be cool if the label was automatically sent to the pick up adress email.
29/05/14
absolutely excellent reliable service
29/05/14
No comment left by this customer.
29/05/14
Very bad service stayed in twice and nobody came to collect dresses very dissatisfied
29/05/14
I will use you again. Very impressed.
29/05/14
Fab would recommend
29/05/14
Parcelforce is the worst courier company I worked. Person who had raised the package had to go to the warehouse staff to send me the package
29/05/14
The search feature was good but the instructions on what to print and where to put it were poor.
29/05/14
No comment left by this customer.
29/05/14
My parcel wasn't collected on the day booked and if that happens you have to rebook - not good.
29/05/14
ok....but impossible to get hold of! YOU GUYS NEED A DIRECT HELPLINE NUMBER - it would make alot of people happy!
29/05/14
No comment left by this customer.
29/05/14
Easy, uncomplicated and punctual. Just how it should be. Thankyou.
29/05/14
Used your service twice now and on both occasions the collection has been days late. Wont be using again.
29/05/14
No comment left by this customer.
29/05/14
Worked really well, thanks for a great service
29/05/14
No comment left by this customer.
29/05/14
may be an idea to have parcels collected on day requested when 3 days notice given.
29/05/14
While surfing the web for a company to deliver a large parcel I got lucky when I came across Parcel-Monkey. "You get what it says on tin"
29/05/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
