We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Terrible! Paid for a next day delivery & it didn't arrive. Also no contact details for Parcel Monkey, not great!
20/06/14
good
20/06/14
excellent and friendly
20/06/14
No comment left by this customer.
20/06/14
Collection was prompt, delivery was within the time frame, pricing was reasonable. Top job parcel monkey. A loyalty scheme would be good.
20/06/14
great as always
20/06/14
Great service. Great price .Easy
20/06/14
The service provided was absolutely terrible. Our parcel has been in customs for over a week and no one contacted us to tell us of this!!!!!
20/06/14
Excellent
20/06/14
Item was returned to me - very unsatisfactory !!
20/06/14
no suggestions
20/06/14
All good baby!
20/06/14
parcel never collected - awaiting refund
20/06/14
Not delivered withing advertised time. Request for refund ignored with excuses about it being normal. This is false advertising.
20/06/14
No comment left by this customer.
20/06/14
No comment left by this customer.
20/06/14
No comment left by this customer.
20/06/14
barcode pdf did not download properly for printing
20/06/14
No comment left by this customer.
20/06/14
Perfect as usual !
20/06/14
Unusually poor service by Courier, didn't collect on day arranged, re-booked and collected late 7:30pm following day
19/06/14
Excellent service collected & delivered on time
19/06/14
Excellent service, collected & delivered on time
19/06/14
Driver was very pleasant and accommodating. Although he did not turn up at the time the text said, all was great!
19/06/14
I am still awaiting a reply as to why your delivery man dropped the items over my 2 metre high gate, reducing the value of the items
19/06/14
no comment
19/06/14
Very easy process , excellent international tracking tracking. 10/10
19/06/14
Very easy, no problems, thank you
19/06/14
Excellent service, and ease of booking on line through to printing all documentation that is required.
19/06/14
no comment
19/06/14
no comment
19/06/14
no comment
19/06/14
VERY DISAPPOINTED with your '2 day' service. I just checked the tracking number and the parcel was still where I dropped it off 2 days after
19/06/14
Very good service and competative
19/06/14
no comment
19/06/14
late parcel was lost customer complained no feedback to say it was lost or address required.
19/06/14
no faults great service
19/06/14
no comment
19/06/14
collected and arrived as stated when booking took place
19/06/14
Please send us a POD for this consignment
19/06/14
