We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Collected and delivered as promised!
05/06/14
Parcel was meant to be picked up on Friday 30th. Hasnt been picked up yet!
05/06/14
aLWAYS A FANTASTIC SERVICE!!!!!!!!!!!!!! GREAT JOB....
05/06/14
no comment
05/06/14
no comment
05/06/14
incorrect updates on your site which then meant your website would not allow me to sort a re collection date and no way of contact
05/06/14
the whole thing ran very smooth and very reasonable price thanks
05/06/14
Brilliant service as always , will always recomend to others
05/06/14
Nothing to improve
05/06/14
Excellent service
05/06/14
no comment
05/06/14
no comment
05/06/14
transit time took longer than expected but arrived at the end
05/06/14
My parcel has not been delivered to the receiver and I can't reach DX Freight by email or phone!!
05/06/14
Courier did not turn up TWICE!! Also, you have no phone number to contact you on. Very disapointing.
05/06/14
no comment
05/06/14
Thanks
05/06/14
no comment
05/06/14
EXCELLENT SERVICES VERY SATISFIED KOOL PRICE AWSOME
05/06/14
totally happy with everything thanks
05/06/14
THE PARCEL WAS TO BE PICKED UP BY PARCEL FORCE ON 29/05/2014, IT WAS NOT COLLECTED UNTIL 2/06/2014 AFTER 3 PHONE CALLS
05/06/14
no comment
05/06/14
Great service, use them often, cheaper than post office for larger packages
05/06/14
On Time, very reasonable price, and easy to arrange
05/06/14
UPS did not deliver on time, then gave bad info re collection. Spent more money chasing parcel than paying for its transit. Not cool
05/06/14
everything exelent ,good service
05/06/14
Fab service! Was worried seeing negative feedback but My fragile Parcel was delivered on time in one piece! 5*service on this occasion
05/06/14
Provide an SMS or email update when the parcel has been delivered.
05/06/14
Collected on time and delivered next day . Excellent service at a very reasonable price.
05/06/14
Brilliant Service. Booked at 10.00pm picked up at 9.15 am next morning and delivered next day at 12.15. Superb and hassle free.
05/06/14
Parcel picked up without problem and delivered promptly on time.
05/06/14
no comment
05/06/14
There have been 4 failed pickups in recent weeks all on Mondays or the day after Bank Holidays. The Courier depot needs to resolve this
05/06/14
keep up good work
05/06/14
Superb service as always.
05/06/14
collection window was too big (had to take the whole day off) & I knew it had been delivered hours before confirmation on the website
05/06/14
Excellent service
05/06/14
You missed 1st collection and rearranged collection, so had to drop them at the depot myself. And again, no refund.
05/06/14
No comment left by this customer.
05/06/14
Wasn't sure if I could track the parcel throughout the delivery process?
05/06/14
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