We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
The only thing I found confusing was it stated now please print your label after I had brought a service where I didn't need to.
17/06/14
Excellant service
17/06/14
Paid for next day delivery but parcels werent collected on day booked, no tracking information a week on, very dissappointed
17/06/14
Our parcel had fragile all over it and it was returned from the purchaser because some of the items were broken
17/06/14
Fabulous service! I cannot recommend enough!
17/06/14
No comment left by this customer.
17/06/14
dident send the invoice to pick up parcel
17/06/14
My parcel arrived with the packaging all torn open - really disappointing.
17/06/14
Don't have GPS? Couldn't find property so delivered next day - which was ok - but odd….
17/06/14
We were very pleased with the service.
17/06/14
You didn't collect when supposed to didn't return calls or emails very very disappointed
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
It was difficult to find the actual tracking info even when clicking onTracking tab. Website not very intuitive.
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
fast, efficient, competitive pricing- what's not to like?
17/06/14
No comment left by this customer.
17/06/14
bloomin' marvelous
17/06/14
The delivery had a time window but not the collection. An estimate to within a couple of hours would be great for collection.
17/06/14
courier never came but tracking said he had. Courier not interested. then courier turned up. awful service
17/06/14
Excellent service
17/06/14
Delivery driver was a freaking legend. He's getting a Christmas card from me.
17/06/14
Easy to order, easy to send and It was really quick! It took only 3 working days to get it on the place! THANKS! :-)
17/06/14
Simple to use, good value and all worked to plan
17/06/14
very good
17/06/14
only concern was that courier turned up mid-afternoon;I was beginning to worry that I had been forgotten;perhaps an email/phone to advise
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
straight forward easy navigation around site & excellent communication with driver, would use and highly recommend to friends, thanks guy's
17/06/14
Its the second time we have used Parcel Monkey & both times they weren't collected on the day they were booked out!
17/06/14
Excellent service well done
17/06/14
This was not collected on the day that i specified and paid for and I was not informed about this by Parcel Monkey
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
The package was not picked up when it was due to be picked up. Extremely dissatisfied.
17/06/14
No comment left by this customer.
17/06/14
