We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,840 reviews.
Was expecting parcel to arrive sooner that 1 week.
29/05/14
I couldn't really. I found your service easy, and amazing to use great workers and will definitely use again.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
parcel was not collected as arranged during week. We will never accept a quote from DX again as the customer service was awful.
29/05/14
my parcel was never picked up (and I waited at home all day) and i was charged???????? refund please
29/05/14
Deliver the goods
29/05/14
No comment left by this customer.
29/05/14
No issues identified. Keep up the good work.
29/05/14
Great service. Easy transaction. Would have liked more information regarding collection time
29/05/14
It didn't arrive!
29/05/14
cool
29/05/14
My parcel was never collected. I am waiting for a refund please
29/05/14
No comment left by this customer.
29/05/14
Good service thank you
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
Your price was so much better than any other site I tried, I almost thought it was too good to be true, but it all worked perfectly!
29/05/14
No comment left by this customer.
29/05/14
Parcel not collected without explanation - really annnoying, tried to rebook but no possible, have to 'cancel' and re-order.
29/05/14
3 days late - am I due a refund?
29/05/14
superb service and excellent value for money
29/05/14
When submitting tracking info in ebay you need your company in courier field
29/05/14
No comment left by this customer.
29/05/14
Hi it took 6 days to collect 2 days did not turn up then bank holiday so in the end it was a week before delivered not next day
29/05/14
no comment
29/05/14
excellent service
29/05/14
no comment
29/05/14
I have used you for approx 4 years with excellent service but I have recently had 3 collections not made maybe a lazy driver !,
28/05/14
no comment
28/05/14
no comment
28/05/14
Thought it was a good service. Took a while to print off the label I couldn't access it on my account but once i got it it was ok
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
A choice when booking a service of a txt at a chosen time before pick up/delivery. 30 mins, 1hr, 90mins would be great options to include
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
great as usual
28/05/14
Brilliant service , thanks
28/05/14
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