We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
can't fault it, very easy, you did what I wanted when you said you would, thank you
03/06/14
No comment left by this customer.
03/06/14
GREAT SERVICE AS ALWAYS
03/06/14
No comment left by this customer.
03/06/14
Excellent booking service, your software works every time.
03/06/14
PM would not allow citylink shipping for one item which could be shipped via them; could have arranged collection via parcel2go.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
no comment
03/06/14
I booked a next day delivery service, but this wasn't clear that saturdays didn't count
03/06/14
no comment
03/06/14
exceeded my expection will definitely use services again
03/06/14
no comment
03/06/14
no comment
03/06/14
Never again. No help from Parcel Monkey when package not picked up. Had to contact courier company directly and rearrange myself. Rubbish.
03/06/14
Parcel was picked up a day late and therefore arrived a day late, Courier rude, not parcel monkey customer service. Disgusting service.
03/06/14
Did not come to collect parcel on the day/ times given, when I waited in all day. collected the next day wasn't contacted and told not comin
03/06/14
Not delivered, no contact number, can you get in touch with me? 0151 4287974 or [email protected]
03/06/14
no comment
03/06/14
parcel delivered ok but was opened otherwise everything wad fine and I would use your servises again
03/06/14
The parcel was never collected despite being arranged twice. Please refund the cost.
03/06/14
no comment
03/06/14
Good service
03/06/14
clicked the wrong button you did just fine!
03/06/14
Excellent service, good price, despatched and arrived as promised. Will use again.
03/06/14
no comment
03/06/14
very good
03/06/14
Excellent service, quick and easy thank you
03/06/14
The only issue was the date of collection where the pre email suggested Tuesday but the collection was Wednesday.
03/06/14
Parcel Monkey offered a great service, shame it was parcel force that let the service down by not delivering next day as requested
03/06/14
No pick up. No contact attempt. Rescudule online does not work. Tracking does not work. Drop off myself to depot. I'll b surprised if arives
03/06/14
no comment
03/06/14
No comment left by this customer.
03/06/14
you didnt collect the parcel i had to rebook with another company. i have written to you to request my money back!
03/06/14
No comment left by this customer.
03/06/14
you were expensive
03/06/14
No comment left by this customer.
03/06/14
No comment very good your service
03/06/14
No comment left by this customer.
03/06/14
Excellent sewrvice, but would have been even better if time slot was 5 hours instead of 10 hours.
03/06/14
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