We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,839 reviews.
booking online was no problem, but the post office that the system defaulted to was not able to take the parcels due to weight,please update
01/06/14
The item was damaged in transit
01/06/14
Good price and good service...what more can you ask for?
01/06/14
Extremely pleased! 1st time using a courier, & it was brilliant! Definitely recommend!! Thank you
01/06/14
No Problems at All
01/06/14
you have not picked up and /or delivered the parcel I paid you to do.you are pathetic. mike poyser
01/06/14
Early collection and delivery - thanks
01/06/14
Item arrived safely and customer happy
01/06/14
As always, quick, reliable & cheap !
01/06/14
Did not collect the next day and took longer to arrive than paid for. No phone number to actually call Parcel Monkey!!!!
01/06/14
GOOD PRICE & COLLECTION
01/06/14
Brilliant. Thankyou. Time of collection would be very helpful though.
01/06/14
My parcel didn't arrive same day
01/06/14
no comment
01/06/14
Exellent service , highly recommended
01/06/14
Great service
01/06/14
Great service once again.
01/06/14
excellent service, very pleased
01/06/14
Fantastic service. Highly reccomended.
01/06/14
Best service as always. Thanks!
01/06/14
no comment
01/06/14
no comment
01/06/14
Absolutely delighted with the service and reliability and cant believe how much cheaper you are than Royal Mail.
01/06/14
great service, i know its hard but would appreciate a pick up time even if its just am or pm.
01/06/14
Collection date was missed when person had taken the day off work and stayed in all day. Only discovered when I chased at 5.00!
01/06/14
No problems. Will use again.
01/06/14
insisting using cardboard box is near impossible at times, could it be said item to be protected on corners etc + wrapped totally + securely
31/05/14
Arrived next day thankyou
31/05/14
Absolutely awful service, label didn't print correctly, no response to emails and no contact number for your company
31/05/14
friendly man picked up parcel and it was delivered quickly and in good condition.
31/05/14
Very happy to have found the service will use the service again for sure, thanks!!
31/05/14
Amazing as ever, don't change anything! Website works great and parcelforce came to collect on time with advance email notice.
31/05/14
no comment
31/05/14
no comment
31/05/14
no comment
31/05/14
Great service - they do what they say, every time. Collection, tracking and delivery, rest assured it's all taken care of.
31/05/14
they lost my package for 3 days!!!! and wouldnt answer calls - unbelievable
31/05/14
Nothing to comment except faultless throughout.
31/05/14
All went well!
31/05/14
great price, great service thanks!
31/05/14
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