We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
it would be good it the 2 hour time slot on citylink was available to parcelmoney customers
19/06/14
no comment
19/06/14
fantastic quality service.
19/06/14
no comment
19/06/14
no comment
19/06/14
Item was delivered quickly and with no problems.
19/06/14
great service
19/06/14
Excellent service. Always a pleasure. Maybe include more courier services (if it is possible) as I saw some were missing. Many thanks
18/06/14
Parcel still not picked up, rearrange pickup anyday after 12 please
18/06/14
Great service, on time, very good price, shall be used again.
18/06/14
Difficult to sat anything possitive! Late picking item up, currently 3 days late delivering, still do not have a delivery date, unbelievable
18/06/14
Text notifications of estimated time of pick up/drop off. Maybe a live tracker of the van on route
18/06/14
Easy, quick and efficient service. No problems and delivered on time.
18/06/14
Actually collect the parcel two days on the trot Courier haven't picked up the parcel. NOT IMPRESSED
18/06/14
no comment
18/06/14
I had a sewing machine sent and it has been damaged despite being protected and packaged.
18/06/14
no comment
18/06/14
Good
18/06/14
no comment
18/06/14
Never fail to collect - good to be confident that our customers receive their deliveries as promised. Best Washes Sudzfun x
18/06/14
no comment
18/06/14
still not had the delivery
18/06/14
Happy wit overal service received .Would be great if in the future I could be advised more precisely what time your courier arrive.Good job?
18/06/14
As always trusty and reliable
18/06/14
Your service was good but City Link were poor, and instead of next day the parcel took 5 days.
18/06/14
Excellent service,have used this service on several occasions and will continue to so.
18/06/14
no comment
18/06/14
Lovely smooth transaction..awesome parcel monkey!
18/06/14
no comment
18/06/14
no problems again
18/06/14
driver did not call ahead, collection was not achieved as person was out when courier called for parcel, was requested to call before arriva
18/06/14
Excellent and simple to use, thank you.
18/06/14
Good price, service could be improved by being given a rough estimate of parcel collection times by text
18/06/14
I missed collection, and they never turned up to re-collect as arranged. I had to pay again, and send via post office. I won't use again!
18/06/14
competitive price but more importantly got there quickly. Thank you!
18/06/14
no comment
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Courier didn't arrive to pick up the parcel. No refund or apology offered. Would never use the service again
18/06/14
