We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
you emailed me wrong day for parcel pick up so wasted whole day waiting and couldnt contact anyone to check so spent 2 hours on the phone!
03/06/14
No comment left by this customer.
03/06/14
Fast, easy and 100% satisfied.
03/06/14
Very poor service my parcel was ment to be collected on 28th of May it's now 3 rd June still not collected Dx freight rubbish
03/06/14
Easy thanks
03/06/14
As always, faultless. picked up on the 26th and delivered in NZ on the 2nd
03/06/14
Top service as usual. Collected and delivered on time. Cant ask for more
03/06/14
no comment
02/06/14
it would help to have an idea of when the parcel is being delivered
02/06/14
no comment
02/06/14
Brilliant just Brilliant, pick up driver very polite/helpful, and delivery on time as tracking, many thanks, ***,,
02/06/14
Super fast service.
02/06/14
Item arrived on time but was damaged. I had to refund the recipient in order for damage to be corrected.
02/06/14
no comment
02/06/14
carnt comment because your service is the best :0)
02/06/14
no comment
02/06/14
The parcels were not picked up for 33 hours. No number to call at Parcel Monkey and no one could help at Courier. Compensation please.
02/06/14
It would be very helpful if you email a pick up / delivery window on the agreed date. A great service, thank you
02/06/14
no comment
02/06/14
Only problem I had was I had to wait in all day for collection. However the delivery was very quick, arriving next day by 2pm. Great price.
02/06/14
no comment
02/06/14
courteous and efficient service with a timely delivery
02/06/14
no comment
02/06/14
Good service thank you
02/06/14
Great service
02/06/14
no address sent for collection i had to get Courier to rebook for next day
02/06/14
no comment
02/06/14
no comment
02/06/14
Service very good! No problems alsways prompt in sorting issues
02/06/14
the parcel was collected at the time specified and reached my son the other side of the country the following morning! Brillian
02/06/14
Hi sent
02/06/14
No comment left by this customer.
02/06/14
Excellent service, great price, collected on time, delivered on time, highly recommended
02/06/14
VERY GOOD SERVICE AND FAST PICKUP & DEL
02/06/14
No comment left by this customer.
02/06/14
great and easy service
02/06/14
No comment left by this customer.
02/06/14
You've tried the rest now try the best! Keep up the great work.
02/06/14
collection and delivery as promised.exellent .will use again
02/06/14
The parcel did not get collected on the day it was scheduled for & this is not the first time it has happened
02/06/14
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