We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,839 reviews.
no comment
02/06/14
Only problem I had was I had to wait in all day for collection. However the delivery was very quick, arriving next day by 2pm. Great price.
02/06/14
no comment
02/06/14
courteous and efficient service with a timely delivery
02/06/14
no comment
02/06/14
Good service thank you
02/06/14
Great service
02/06/14
no address sent for collection i had to get Courier to rebook for next day
02/06/14
no comment
02/06/14
no comment
02/06/14
Service very good! No problems alsways prompt in sorting issues
02/06/14
the parcel was collected at the time specified and reached my son the other side of the country the following morning! Brillian
02/06/14
Hi sent
02/06/14
No comment left by this customer.
02/06/14
Excellent service, great price, collected on time, delivered on time, highly recommended
02/06/14
VERY GOOD SERVICE AND FAST PICKUP & DEL
02/06/14
No comment left by this customer.
02/06/14
great and easy service
02/06/14
No comment left by this customer.
02/06/14
You've tried the rest now try the best! Keep up the great work.
02/06/14
collection and delivery as promised.exellent .will use again
02/06/14
The parcel did not get collected on the day it was scheduled for & this is not the first time it has happened
02/06/14
Courier are a joke. Not bothering to go to the house at all!
02/06/14
No comment left by this customer.
02/06/14
Booked for collection on Tues 27 May but wasn't actually collected until Fri 30 May after 2 calls to chase. Not good enough.
02/06/14
parcel picked up and delivered promptly
02/06/14
Couldn't fault Courier however DX didn't turn up the day booked and there tracking service did not work. 2 days holiday wasted waiting
02/06/14
No probs
02/06/14
Collections on time by cheerful drivers. First delivery on time. Second delivery was late but you found out why, all's well that ends well.
02/06/14
Good service & reps on line via msg willing to help u if anything.. besides "load" of orders ! Will use again !! Keep up with good work ! !
02/06/14
delivery was late and there is no email. address or tel no to make a claim for late delivery
02/06/14
Very pleased...Will certainly use you again if you keep that service up
02/06/14
no notification of collection received, scheduled collection missed.
02/06/14
Convenient collection.Delivered next day as expected.
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
MY PARCEL COULD NOT BE SENT THROUGH THE POST OFFICE THEY SAID THE DESPATCH NOTE WAS INCORRECT I STILL HAVE THE PARCEL HERE WAITING NOT HAPPY
02/06/14
Despite staying in all day the delivery driver did not turn up. Wanted to contact parcel monkey but website very unhelpful
02/06/14
Why can't anyone get in touch with you for information and emergency by telephone!!
02/06/14
I`m very impressed with your service, many thanks. Well done!!!!! 100 % responsible
02/06/14
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