We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Cheap and quick
02/06/14
rollers skates got back seller. got refund. thank you parcel monkey.
02/06/14
no comment
02/06/14
perfect at any time
02/06/14
no comment
02/06/14
Great service
02/06/14
Very pleased with your service, will be back soon!
02/06/14
no comment
02/06/14
they getting the parcels very fast
02/06/14
Forgot the bank holiday, 2 day delivery delay. Maybe this should come up when order is placed if bank holiday within the guaranteed window?
02/06/14
it was very good
02/06/14
no comment
02/06/14
no comment
02/06/14
First time we have used parcel monkey very pleased with price and delivery time
02/06/14
delivered next day as always but was left with neighbour when it explicitly noted not to.
02/06/14
Parcel collected and delivered on time and when specified :)
02/06/14
Pick up slot (8am -6pm) far too long, esp when doesn't turn up until exactly 6pm. No indication of parcel delivery date/time. Not received.
02/06/14
flawless, did what yiu said at a great price. will use all the time
02/06/14
Very fast delivery.Thank you
02/06/14
Item collected and returned to me but no reason given. Cannot phone parcel monkey or talk to anyone.Had to rebook parcel AVOID!!!
02/06/14
collected as agreed and delivered next morning exellent xervice
02/06/14
I ordered a guarunteed next day delivery service. The item didn't arrive until late afternoon, 3 days later!
02/06/14
Always great, always first and only choice! Very reliable and prices reasonable. Thank you!.
02/06/14
Great service.
02/06/14
no comment
02/06/14
no comment
02/06/14
no comment
02/06/14
had to go back to website for paperwork despite email telling me I would receive an email with it
02/06/14
the drivers instructions which customer can add online, always seem to be ignored by the driver
02/06/14
Excellent service
02/06/14
Courier didn't turn up (again!!!) and when I chased them they couldn't be bothered! **** SERVICE YET AGAIN!
02/06/14
No comment left by this customer.
02/06/14
very good value, easy website
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
My piece got damaged and was clumsily carried to my door whereby a piece broke off. l am able to fix it but more care would have been appre
02/06/14
No comment left by this customer.
02/06/14
I order a lot of packages I asked for a discount
02/06/14
Parcel still has not been picked up 3 days after scheduled pickup - DX courier unresponsive
02/06/14
no comment
02/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
