We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,840 reviews.
This is a good service allowing you to find the best service and a good price.
28/05/14
i thought id had paid for citylink. turned out to be a random courier. why advertise citylink when you use someone else
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
First time using a currier, Parcel Monkey exceeded my expectations, collected and delivered on time, easy to arrange, tracking very useful
28/05/14
Give collection time slots. An all day wait for collection is likely to send me elsewhere.
28/05/14
Terrible. The parcel was collected a day late. The tracking doesn't work and the item has still not been received. Worst service ever.
28/05/14
Items were not collected on the arranged date. No reason or contact made to either address
28/05/14
The parcels were never collected and I have lost my client.
28/05/14
No comment left by this customer.
28/05/14
Collected and delivered on time. Many thanks
28/05/14
parcels were picked up 3 days late after 4 phone calls to chase after paying for 24hr service this was vary poor
28/05/14
Booked overnight delivery: No pick-up on Day 1: Pick up day 2: No delivery day 3: Eventual delivery day 4: Same ££ for two whole wasted da
28/05/14
uncollected parcel for 3 days, after numerous emails, telephone calls , mis information i managed to get parcels ollected 3 days later,
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
very Good
28/05/14
No comment left by this customer.
28/05/14
First use of service; had slight problem understanding web site but able to sort it quickly with carrier. Very good overall!
28/05/14
arranged 2 collections, neither showed up. very unhappy. want full refund
28/05/14
excellent service as always
28/05/14
booking straight forward, collected on time, delivered on time. very happy
28/05/14
the parcel was pick up next day. 2 days waiting without any follow up
28/05/14
No comment left by this customer.
28/05/14
Not applicable on this delivery but Parcelforce labels for Scandinavian countries lose accented vowels from the name and address
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
Easy online booking, parcel collected and delivered by lunchtime same day. Great service.
28/05/14
No comment left by this customer.
28/05/14
Good as always I love parcel monkey !
28/05/14
good
28/05/14
The parcels arrived safely and within the time specified
28/05/14
Very pleased with service. Easy to book. J
28/05/14
It s was pretty good service, from London to Zurich, quick and good value price !
28/05/14
All very easy, no problem with pick up, but wasn't able to view receivers signature, though written confirmation was given.
28/05/14
I was actually suprised at the speed of delivery. Only issue was would be nice to be told am or pm pick up.
28/05/14
Worked well thanks
28/05/14
Reliable, friendly guarenteed service wouldn't use any other service than parcel monkey
28/05/14
great service
28/05/14
My parcel still hasn't been delivered over a week late paid for next day delivery this is a joke and can't contact parcel monkey to find out
28/05/14
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