We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
very poor. Parcel force would not accept the parcel at the post office and had to ring parcelforce for collection.
23/06/14
when arranging for a parcel to be collected elsewhere it would be handy to be able to send labels to collection point
23/06/14
The courier didn't arrive on the correct day and I had to phone to rebook for the following day
23/06/14
quick and friendly service,low price.
23/06/14
no comment
22/06/14
Absolutely brilliant service. Really happy and will definately use Parcel Monkey again soon.
22/06/14
Prompt service! Always pleasure to do business with!
22/06/14
no comment
22/06/14
Excellent company, best prices and good service!
22/06/14
no comment
22/06/14
no comment
22/06/14
Easy to arrange, easy to follow web site, overall a good service
22/06/14
no comment
22/06/14
twice we have processed the order and twice Courier have failed to collect
22/06/14
Very Good
22/06/14
very good
22/06/14
Excellent service as usual & I will keep on using parcel monkey. Thank you
22/06/14
Excellent and easy service
22/06/14
no comment
22/06/14
Parcel booked for next day delivery arrived one day late. Called Courier who said speak to yourselves but cannot contact you.
22/06/14
Perfect - thanks!
22/06/14
no comment
22/06/14
no comment
22/06/14
Parcel was not collected on the correct date and tracking was not updated.
22/06/14
No comment left by this customer.
22/06/14
No comment left by this customer.
22/06/14
I booked the collection on 18th, they didnt come and i arranged recollection on 19th they didnt come again without any explanation?! shame
22/06/14
No comment left by this customer.
22/06/14
No comment left by this customer.
22/06/14
lost the arms to my excersise chair ! when I phoned depot they said they'd check but no body's phoned me back ! not happy....
22/06/14
No comment left by this customer.
22/06/14
No comment left by this customer.
22/06/14
I paid for next day service, but the item was delivered two days later when the recipient was at work.
22/06/14
Collection was quite late in day - would have liked more information on collection time
22/06/14
Very good indeed. Everything was completed as scheduled.
22/06/14
No comment left by this customer.
22/06/14
Guaranteed next day delivery wasn't collected yet I've had no refund
22/06/14
Great service
22/06/14
