We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Not always best value. I use parcel to go for comparison too.
07/06/14
I received an email to say that i had missed my collection. It had been collected. Worried i emailed you twice I was ignored
07/06/14
order 2110170 PM2815991 Miss Laila Rabah the driver didn't pick up my stuff call me please 655347283 (number from spain)
07/06/14
Only criticism is that it wasn't made clear that the next day service (albeit via parcelforce) did not include Saturday delivery.
07/06/14
first they said they could not pick it up and then they said they couldnt get hold of me. and it still have my parcel and 10 pounds down.
07/06/14
DX F
07/06/14
fast reliable cheap on time couldn't ask for anymore will definitely use you again thank u
07/06/14
booked 24hr service parcel didn't arrive
07/06/14
Fast efficient service our new collection & delivery company thank you!
07/06/14
no comment
07/06/14
Good service. Easy to use website, competitive price and prompt delivery.
07/06/14
Superb Job as usual!!! Thanks.
07/06/14
Very easy and great value
07/06/14
I know my parcel was collected but I don't know where it is now?!
07/06/14
the tracking could have been updated a ore accurately
07/06/14
no comment
07/06/14
no comment
07/06/14
no comment
07/06/14
no comment
07/06/14
He did not pick up the parcel :@
07/06/14
no comment
06/06/14
Item never collected via DX FREIGHT, phone support has poor operating hours, Will NOT use parcel monkey again.
06/06/14
no comment
06/06/14
Excellent service will use again for International parcels.
06/06/14
Original collection date once payment had been processed, then changed back, then changed again, still not collected until next day
06/06/14
no comment
06/06/14
no comment
06/06/14
Collected and delivered as scheduled. Excellent service.
06/06/14
no comment
06/06/14
no comment
06/06/14
Not bad... A bit here and there, but in general nice.
06/06/14
No comment left by this customer.
06/06/14
No comment left by this customer.
06/06/14
VERY GOOD
06/06/14
No comment left by this customer.
06/06/14
Sorry It was very good was a really fast service wouldn't definitely use you again thanks
06/06/14
many thanks...great comunication.great delivery.smooth outcome..
06/06/14
everything good, nothing to complain.
06/06/14
No comment left by this customer.
06/06/14
Excellent service, many thanks
06/06/14
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