We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Spot on very good and a great price
16/06/14
Deliver my items as promised
16/06/14
No comment left by this customer.
16/06/14
Reliable and efficient website and service. A "duplicate parcel" option would be useful sometimes, maybe I just didn't see it
16/06/14
Just brilliant. So easy.
16/06/14
Good service as always
16/06/14
courier claimed he had come to collect parcel on two separate occasions, on the second occasions I sat inches away from the die
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Fast friendly,helpful service,a+++++
16/06/14
My first booking with parcelmonkey/parcelforce, couldn't fault the service and will use this combination again.
16/06/14
No comment left by this customer.
16/06/14
Parcel to NZ - picked up as expected and delivered in 7 days, even though it was stopped for a detailed inspection at customs. Excellent!
16/06/14
Generally a very good service and collection driver is outstandingly helpful.
16/06/14
The parcel was a day late being collected and a day late being delivered. Not happy!
16/06/14
It would have been nice to have had a estimated collection time. Also, proof of delivery showed the collection signature.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Went very smoothly, time interval for delivery not met as house not easy to find
16/06/14
No comment left by this customer.
16/06/14
excellent service,thank you maybe if you scan the packets instead of waiting till you get back to the depot it may save another van coming.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Could have been helpful to have a window of what time collection of parcel was likely to be
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Good Service
16/06/14
No comment left by this customer.
16/06/14
Would be wonderful if an allocated slot for pick-up could be given on the day when the driver knows he's in the area
16/06/14
on time deivery
16/06/14
No comment left by this customer.
16/06/14
Very good service, promt delivery
16/06/14
Very happy with service
16/06/14
Brilliant Service, booking, collection, delivery, many thanks to all City Link staff/drivers, will use again soon, regards paul,
16/06/14
No comment left by this customer.
16/06/14
Unable to improve an already excellent service, you are First Class bar none.
16/06/14
As good as it gets!
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
