We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,840 reviews.
London to Italy in two days is impressive.
28/05/14
I booked next day delivery, and it was delivered in Surry from Yorkshire at 8.22 the following day. Cant improve on that.
28/05/14
There were issues with 2 of my parcels but the customer service was great both times. So overall I will use ParcelMonkey again.
27/05/14
Excellent, many thanks
27/05/14
no comment
27/05/14
City link much better this time
27/05/14
no comment
27/05/14
having to be in all day is a pain, as is fully enclosing in cardboard even if good don't need it. However best option for large items
27/05/14
no comment
27/05/14
no comment
27/05/14
no comment
27/05/14
Prompt collection and delivery, well within timescales. All deliveries should be this easy!
27/05/14
Excellent service, quick and reliable who I would recommend using.
27/05/14
Prompt. Collected on specified date. Unable to track progress, though.
27/05/14
Parcel picked up and handled great by the driver, and delivered the next day as promised. Can't fault the service given.
27/05/14
no comment
27/05/14
There was an issue with the Post Office accepting the parcel, but otherwise very good.
27/05/14
great price and delivered next day. thani
27/05/14
no comment
27/05/14
no comment
27/05/14
The delivery took 7 days and I was charged by swiss post 50CH. I SHOULD HAVE BEEN WARNED.
27/05/14
no comment
27/05/14
A ++++ 100 % best
27/05/14
parcel not collected on 3 occasions! !
27/05/14
Consistently good service, wouldn't use anyone else.
27/05/14
no comment
27/05/14
Parcel had a zippo in it and was returned, I don't know what to do now as I'm in Spain & not had and email to let me know
27/05/14
Excellent overall but I always have trouble with the Verified by Visa part; can I opt out of that?
27/05/14
No comment left by this customer.
27/05/14
No comment left by this customer.
27/05/14
i sent a letter this time and it was a struggle to fit the labels and the customs form on. it was an A5 envelope
27/05/14
I send parcels to differing address,s But have to enter my details every time i want to send one, can that be sorted
27/05/14
No comment left by this customer.
27/05/14
Very good
27/05/14
Everything went smoothly. Tracking is easy.No Paypal option though. A pity
27/05/14
This time was a dream - pick up and delivery with no hassles. All worked well. Thank you
27/05/14
No comment left by this customer.
27/05/14
No comment left by this customer.
27/05/14
It works!!
27/05/14
Courier have so far, missed 3 collections, and the parcel still hasn't been collected! Fantastic service.
27/05/14
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