We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Parcels collected when scheduled and delivered to destination next day.
03/06/14
No comment left by this customer.
03/06/14
Parcel not collected the next day
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
Courier arrived and said he couldn't carry the boxes up the stairs to his van. Was on hold to customer services for 40 mins! No answer.
03/06/14
Yeh next day delivery on 1st order of 3 packages. Second order of 1 was left at depot on Friday didn't get until today.
03/06/14
No comment left by this customer.
03/06/14
Excellent service!
03/06/14
My parcel wasn't collected on the day it was supposed to be collected. It was a day late at its destination.
03/06/14
Good website,excellent labelling,prompt 24hr delivery with proof.Good price.
03/06/14
great as always
03/06/14
Very pleased with a great service. A email with confirmation of delivery would have been good, but otherwise, brilliant. Thanks.
03/06/14
Easy to book, good website, collected when you said you would, delivered undamged when you said you would! All at a sensible cost.!
03/06/14
great, just the bag was a bit too big :D
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
Good service at a good cost
03/06/14
excellent precise and speedy
03/06/14
Very good no problems will use again
03/06/14
****
03/06/14
reliable. .fast service ..and as yet have never let me down..lovely helpful drivers
03/06/14
I had booked for a collection on 27th May and till it is not done. By this time the parcel could have reached the destination
03/06/14
No comment left by this customer.
03/06/14
No one has collected 2 times I rebooked ebay return. Now lost case on eBay and £127. ****ing useless!!!!!!!!!!!!!!!!!!!!!!!!!
03/06/14
Parcel collected by DX from seller, can't track parcel, no idea when it will be delivered, very frustrated with PM and DX
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
the parcel was not collected on the day friday but picked up on monday three days later it would be good to let me know van had broken down
03/06/14
First class service at an excellent price, will be telling my associates about parcel monkey, many thanks.
03/06/14
Great service as usual!
03/06/14
I was not impressed with PM or DX as parcel not arrived DX told me to contact PM but no phone number . Needs sorting out someone to call .
03/06/14
No comment left by this customer.
03/06/14
The service was good. City Link picked the parcel up OK but the tracking made it look like it had been received by Gabriel at Heathrow!!
03/06/14
Great service thank you
03/06/14
An indication of timings would be helpful.
03/06/14
your ref PM2806376 collection was arranged for wednesday with thursday deliver, package collected friday with monday delivery-awful-refund?
03/06/14
good good
03/06/14
No comment left by this customer.
03/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
