We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,839 reviews.
no comment
31/05/14
All went well very happy with service.
31/05/14
Parcel was damaged
31/05/14
The carrier parcel force did not pick up the parcel on the alloted day. The following day they left me a parcel from someone else!!
31/05/14
item still not collected, phoned parcel force several times. now due for collection this coming Tuesday was meant to be collected last Wed
31/05/14
Delighted with the service.....Thank you
31/05/14
no comment
31/05/14
no comment
31/05/14
Delivery went very smoothly, thank you
31/05/14
Pick-up and delivery time were excellent but I specified 'DO NOT LEAVE PARCEL OUTSIDE' however it was, my customer was not happy!
31/05/14
Terrible service! We had to rebook collection three times as nobody turned up. The parcel was delivered late, our customer was upset!
31/05/14
The website works like it should work,I don't have any complaints,so keep up the good work!
31/05/14
no comment
31/05/14
The parcel was not collected on the day allocated but no one rang to say it would be the following day, everything else good
31/05/14
I had no problems regarding my first time use of parcel monkey.I would have like option to have label for parcel sent to the other party.
31/05/14
I'm still waiting for the package to be picked up and delivered. After contacting parcel force they say you didn't send delivery information
31/05/14
Item delivered with problems-great price. Will use again
31/05/14
Very prompt service but it would have been good to have a pick up time
31/05/14
good service
31/05/14
Very satisfied with the service, very affordable and reliable
31/05/14
A1. Very good price & very fast will use again. Thankyou
31/05/14
l don'tknow what else to say , you are very efficient
30/05/14
no comment
30/05/14
good all round, good price and service, better than others were offering, thanks
30/05/14
The service was spot on.
30/05/14
The initial scheduled collection was not attempted. It was cancelled and rebooked for 2 days later. The delivery man collected a day early!
30/05/14
no comment
30/05/14
Never picked up on time poor service
30/05/14
no comment
30/05/14
no comment
30/05/14
Well, I've only used the service once on recommendation and pleased to say i'm very happy with it.
30/05/14
no comment
30/05/14
Our original pick up was due on Fri - I stayed in all day&Sat. no collection or phonecall.Rebooked then uplifted with no probs. Good not gr8
30/05/14
great service , collected on time , and delivered on time all at a great price !!! would definately use again , many thanks
30/05/14
no comment
30/05/14
Unfortunately when I opened the parcel the item inside was damaged.
30/05/14
no comment
30/05/14
website is so user friendly, prices are competitive, I can insure expensive items fully, staff efficient/prompt/obliging.
30/05/14
It would be good if you could give an approx time of pick up.
30/05/14
Fantastic service. Booking collections very easy, collections and deliveries reliable and on time. Would recommend
30/05/14
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