We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
no comment
04/06/14
no comment
04/06/14
very happy thanks
04/06/14
MY PARCEL WAS NOT COLLECTED, I HAD TO ARRANGE ANOTHER COURIER TO COLLECT IT. I WILL NOT USE OR RECOMMEND PARCEL MONKEY AGAIN.
04/06/14
Fab service from Parcel Monkey as always. Thank you :)
04/06/14
quick and easy very pleased customer
04/06/14
No comment left by this customer.
04/06/14
Pickup at 14.00 ish and arrived a day late around 12.00 via Parcelforce who were very unhelpful
04/06/14
There isn't a function to cancel an order which is pending payment. Also you should have a customer services telephone line.
04/06/14
convenient drop off service at a reasonable price
04/06/14
no comment
04/06/14
to me you have nothing to improve the courier man lovely polite even carried the parcel yo the van for me it was a very quick transactiion
03/06/14
Excellent service! The 3 times I used them they were spot on, parcel 2 go should take note! This is how you run a company!!!!
03/06/14
no comment
03/06/14
no comment
03/06/14
Price was very good, but found the paperwork a bit messy probably due to overseas documents etc
03/06/14
Great service every time
03/06/14
no comment
03/06/14
Smooth transaction. Collection and delivery went to plan.
03/06/14
no comment
03/06/14
no comment
03/06/14
no comment
03/06/14
no comment
03/06/14
Much better service than Parcel2Go. Wasn't hard though, your delivery driver actually turned up! Will be using your service in future.
03/06/14
no comment
03/06/14
Very easy to use and good value for money
03/06/14
All good thanks
03/06/14
A collection time for the parcel would have been useful rather than just a date. Brilliant service and pricing though.
03/06/14
no comment
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
excellent service!
03/06/14
good price excellent communications
03/06/14
not enough room here this time a bad experience cost double had to send anothr call me 01443830710
03/06/14
only just made the deadline of 17.30 may have been better with a text stating approx collection time as waited in all day
03/06/14
Absolute rubbish. The item wasn't delivered on 30th May when it should have been. My customer was furious. Took time of work to be
03/06/14
The Service provided was ok this time, but parcelmonkey are difficult to deal with when things go wrong. 'Not my problem' attitude!
03/06/14
No comment left by this customer.
03/06/14
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