We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Absolutely delighted with the service and reliability and cant believe how much cheaper you are than Royal Mail.
01/06/14
great service, i know its hard but would appreciate a pick up time even if its just am or pm.
01/06/14
Collection date was missed when person had taken the day off work and stayed in all day. Only discovered when I chased at 5.00!
01/06/14
No problems. Will use again.
01/06/14
insisting using cardboard box is near impossible at times, could it be said item to be protected on corners etc + wrapped totally + securely
31/05/14
Arrived next day thankyou
31/05/14
Absolutely awful service, label didn't print correctly, no response to emails and no contact number for your company
31/05/14
friendly man picked up parcel and it was delivered quickly and in good condition.
31/05/14
Very happy to have found the service will use the service again for sure, thanks!!
31/05/14
Amazing as ever, don't change anything! Website works great and parcelforce came to collect on time with advance email notice.
31/05/14
no comment
31/05/14
no comment
31/05/14
no comment
31/05/14
Great service - they do what they say, every time. Collection, tracking and delivery, rest assured it's all taken care of.
31/05/14
they lost my package for 3 days!!!! and wouldnt answer calls - unbelievable
31/05/14
Nothing to comment except faultless throughout.
31/05/14
All went well!
31/05/14
great price, great service thanks!
31/05/14
no comment
31/05/14
All went well very happy with service.
31/05/14
Parcel was damaged
31/05/14
The carrier parcel force did not pick up the parcel on the alloted day. The following day they left me a parcel from someone else!!
31/05/14
item still not collected, phoned parcel force several times. now due for collection this coming Tuesday was meant to be collected last Wed
31/05/14
Delighted with the service.....Thank you
31/05/14
no comment
31/05/14
no comment
31/05/14
Delivery went very smoothly, thank you
31/05/14
Pick-up and delivery time were excellent but I specified 'DO NOT LEAVE PARCEL OUTSIDE' however it was, my customer was not happy!
31/05/14
Terrible service! We had to rebook collection three times as nobody turned up. The parcel was delivered late, our customer was upset!
31/05/14
The website works like it should work,I don't have any complaints,so keep up the good work!
31/05/14
no comment
31/05/14
The parcel was not collected on the day allocated but no one rang to say it would be the following day, everything else good
31/05/14
I had no problems regarding my first time use of parcel monkey.I would have like option to have label for parcel sent to the other party.
31/05/14
I'm still waiting for the package to be picked up and delivered. After contacting parcel force they say you didn't send delivery information
31/05/14
Item delivered with problems-great price. Will use again
31/05/14
Very prompt service but it would have been good to have a pick up time
31/05/14
good service
31/05/14
Very satisfied with the service, very affordable and reliable
31/05/14
A1. Very good price & very fast will use again. Thankyou
31/05/14
l don'tknow what else to say , you are very efficient
30/05/14
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