We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Very prompt and helpful
16/06/14
No comment left by this customer.
16/06/14
I always use 'Parcel-Force' and do not have any complaints.
16/06/14
nobody as seen my parcel since 28th may and still trying to get a refund i will never use Courier again i am hoping u will regain my faith
16/06/14
Very fast collection and delivery
16/06/14
All went as planned, timely puick up and delivery, will use you again, good price.
16/06/14
no comment
16/06/14
no comment
16/06/14
Very impressive
16/06/14
Excellent service.
16/06/14
Cant fault anything, everything went smooooooooooothly
16/06/14
no comment
16/06/14
no comment
16/06/14
Excellent, really pleased. Very slick service & fantastic value.
16/06/14
Excellent as always - trackable, quick delivery, great price
16/06/14
parcel still sat there
16/06/14
Excellent as always
16/06/14
no comment
16/06/14
no comment
16/06/14
Picked up and delivered in good time - no problems!
16/06/14
brill pick up. delivery on time. nothing more need be said
16/06/14
ive used PM twise now and its very good but last time the courier could not find my address so the parcel was not collected until the folowi
16/06/14
no comment
16/06/14
You failed to collect the parcel. May have tried to collect fromt the wrong property.
16/06/14
great as usual
16/06/14
Organised collection for Friday, waited in all day and nothing was collected. Even after confirmation
16/06/14
You guys were the cheapest I could find anywhere by quite a way and the service was still impeccable
16/06/14
no comment
16/06/14
No improvements necessary. Excellent.
16/06/14
It would help businesses to know whether an AM or PM collection was likely. Having to stay at collection venue all day 8am-6pm is a big ask.
16/06/14
I booked a parcel for Monday collection but was told by the company collecting that they only receive orders on a monday morning
16/06/14
Did what I wanted, exactly how I wanted it.
16/06/14
next day dleivery received 4 days later, failed to communicate late delivery and no contact details to ask for refund
16/06/14
no comment
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
VERY NICE COURIER MAN ON TIME AND SMART & HAPPY THANKS TO ALL
16/06/14
Excellent service and performance from start to finish
16/06/14
FIRST TIME I HAVE USED YOU EXCELLENT. YOU COULD TEACH PARCEL2GO A THING OR TWO. THERE NEXT DAY COLLECTION TOOK 3 DAYS AND 5 PHONE CALLS
16/06/14
