We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,839 reviews.
Great service - will use again
02/06/14
Courier Collected on the day allocated but Nightfreight collection number PM2789051 collected on Friday the 23rd 2 days late.
02/06/14
great service, easy to use website, great price and package delivered swiftly :-)
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
Good service
02/06/14
all good
02/06/14
No comment left by this customer.
02/06/14
My parcel wasn't picked up in time, only 3 days later. It's very hard to get in touch with your company.
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
Very easy to arrange for a parcel to be delivered, completely hassle free, will recommend and use again, thank you.
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
time slots for collections would be a good idea...saves waiting in all day
02/06/14
Music Equipment isn't insured, but you make it compulsary to take out insurance to the value. What's the point, apart from making money?
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
no comment
02/06/14
Cheap and quick
02/06/14
rollers skates got back seller. got refund. thank you parcel monkey.
02/06/14
no comment
02/06/14
perfect at any time
02/06/14
no comment
02/06/14
Great service
02/06/14
Very pleased with your service, will be back soon!
02/06/14
no comment
02/06/14
they getting the parcels very fast
02/06/14
Forgot the bank holiday, 2 day delivery delay. Maybe this should come up when order is placed if bank holiday within the guaranteed window?
02/06/14
it was very good
02/06/14
no comment
02/06/14
no comment
02/06/14
First time we have used parcel monkey very pleased with price and delivery time
02/06/14
delivered next day as always but was left with neighbour when it explicitly noted not to.
02/06/14
Parcel collected and delivered on time and when specified :)
02/06/14
Pick up slot (8am -6pm) far too long, esp when doesn't turn up until exactly 6pm. No indication of parcel delivery date/time. Not received.
02/06/14
flawless, did what yiu said at a great price. will use all the time
02/06/14
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