We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
not happy I had to pay again. as I wasn't in just once.. won't use again..customers should have more leway as we are paying.
05/06/14
Very good service. Read some indifferent reports, but went ahead because of competive price and had no problems at all with delivery abroad.
05/06/14
Impressed - excellent service. Cheaper would be nice!!!
05/06/14
the warst experience in my life. Personel of Parcel Force is in opinion that You shoud give my money back!
05/06/14
Sadly my parcel arrived at my customer smashed to pieces, I am gutted, I put a note on that it contains glass, it looks like its been thrown
05/06/14
no comment
05/06/14
Great service, easy to set up pick up and delivery with City Link, no problems
05/06/14
As per some competitors, a text with an eta of delivery time would assist customers. Many thanks and will return.
05/06/14
No comment left by this customer.
05/06/14
brill thanks
05/06/14
TNT failed 2 collect parcel on 2 occasions
05/06/14
It was good, cheaper than average and quick enough :-)
05/06/14
All good, easy to book, prompt pick up and courteous staff+++
05/06/14
Very quick and efficient service
05/06/14
Excellent service always
05/06/14
As first time user I found the procedure straightforward. Parcel tracking didn't work.
05/06/14
1st class no nonsense service!! 4 transactions 100% success rate!! will definately use again!! well.done parcel monkey.
05/06/14
No comment left by this customer.
05/06/14
When submitting Credit Card payment, the response from it said the payment failed, but the payment went through.
05/06/14
Good service at a good price. Keep up the good work.
05/06/14
DX still have not picked up - 6 days on! I have made a lot of calls and spent a lot of time trying to sort this. PM has been no help.
05/06/14
No comment left by this customer.
05/06/14
good service thanks
05/06/14
No comment left by this customer.
05/06/14
parcel was scheduled to be picked up 8am to 6pm..driver arrived 6.15pmish..what about a refund?
05/06/14
n/a
05/06/14
Another good job done as always.
05/06/14
Excellent service couldn't ask for more, thank you.
05/06/14
Parcel arrived safely in a short time and at a good price - many thanks
05/06/14
no paperwork left on pickup.Called to chase yesterday expected delivery to have been made told today AM today still not delivered- rubbish
05/06/14
Fantastic cheap service. Used a few times now. Thoroughly recommended
05/06/14
Was very happy with how long the parcel took - no complaints here
05/06/14
Service advertised as 2-3 working days (UK to Italy), package received 6 working days later!
05/06/14
No comment left by this customer.
05/06/14
Great service at a low price.
05/06/14
No comment left by this customer.
05/06/14
All went very smoothly
05/06/14
No comment left by this customer.
05/06/14
No comment left by this customer.
05/06/14
Great - easy to get a quote. Picked up and delivered in one piece - very happy.
05/06/14
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